Quality Assurance Engineer
CurrentQuality Assurance Analyst responsible for advising product and development teams on the feasibility of customer software enhancement requests. Manages JIRA items for development and testing, and crafts clear implementation details for release notes and customer communication. Performs regression and smoke testing for software enhancements, participates in API testing for third-party integrations, and contributes to sprint post-mortems. Also creates presentations and training materials for internal use and prioritizes tasks based on customer needs and requirements.