Mac Crollman Email & Phone Number

Cary, North Carolina, United States

JMP, a subsidiary of SAS, is committed to empowering scientists and engineers via our world-class family of statistical software products. For over 30 years, JMP has enabled customers to speed new drugs to market, to design better products and processes, and to figure out how to restore ecosystems. What you’ll be doing...Research and maintain standard and non-standard global data with a business acumen mindset in support of sales activities.Maintain thorough working knowledge of all applications, computerized systems and internal processes related to the data transition of legacy accounts into the new JMP 1st systems.Support the data transition project that may include the following:Validate the accuracy of the legal entity at a specific location and modify salesforce.com (SFDC) records as neededDevelop an understanding of company pricing and licensing policies in order to create opportunities in salesforce.com(SFDC) to create new licenses for existing customerReview contract terms and conditionsEnsure accuracy in customer information and contracts; undertakes the management and input of information in salesforce.com (SFDC) and related systems.What we are looking for…Bachelor's degree, preferably in Business, Business Administration, or related field.Problem solver, a connector, and someone who enjoys helping others.Prior experience supporting a Sales EnvironmentResults-oriented, self-starter with the ability to manage a heavy workload in a task-driven environment.Tenacious and willing to independently carry out responsibilities associated with assigned tasks.Ability to quickly learn and implement changes in new processes and technology.Ability to multitask without sacrificing quality and accuracy in a fast-paced sales environmentExcellent organizational and problem-solving skillsA natural curiosity and willingness to learn.

Raleigh, North Carolina, United States

• Setup, support, and breakdown NHL equipment and systems prior to and following games at PNC Arena. • NHL's liaison in the arena working with team and arena operations staff, team video coaches, NHL officials, league representatives, and NHL broadcast rightsholders.• Responsible for management of all cabling in arena used for NHL audio/video systems.• Monitor, diagnose and repair NHL systems before, during and post-game.• Requires ability to creatively problem-solve and communicate effectively and quickly across different functional groups during high-stress events.

Cary, North Carolina, United States

Small Business Owner • Managed multiple remodeling projects for clients in Cary, NC up to $75,000.• Responsible for all aspects of client management & satisfaction• Managed life cycle of home improvement and remodeling projects• Identifying project needs, estimating costs, managing permits, scheduling & performing required work, managing subcontractor activities, change management, invoicing and project close-out.

Apex, Nc (Virtual Employee)

Managing deployment projects for branch and remote ATMs for various banking establishments and network upgrades in retail environments.Deployment Project Manager – Retail and Financial Deployment• Managed multi-million-dollar projects with retail and financial customers including:• Starbucks, McDonalds, Sephora, Huntington National Bank, Walmart, Darden Restaurants, Charming Shoppes, Navy Federal Credit Union• Process improvement and database development to improve coordination across business units.• Contribute to strategic planning initiatives with respect to customer needs.• Working tightly with international teams across different time zones.• Customizing internal project management tools (similar to Salesforce) to provide customer metrics.• Contribute to strategic planning initiatives with respect to customer needs.• Delivering thousands of retail network deployment projects and bank ATM installations on time.

- Specializing in process design and database development to be used by cross-functional teams with the goal of supporting multiple projects for different customers in different industries.• Coordinating project assignments supporting the goal of performance improvement and providing measurable metrics for the business intelligence and the leadership teams.• High level of autonomy specifically related to design of relational database and analysis measurements.• Responsible for application development and process improvements of existing application while continuing to manage multiple infrastructure projects.

Leading a small team of project managers in an effort to improve process efficiency and scalability of existing resources. Focused heavily on developing project coordinators in India to absorb increasing responsibilities transitioned from my US based team. Exceeded gross margin targets by 24% across all 71 active projects.

- Managed 21 strategic projects with 2,600+ dispatches and more than 3K deliverables - focused on improving scalability and process efficiency.• Outperformed other Project Management teams by more than a 12% Gross Margin.• Supported other medium-to-large scale projects with revenue of $11.2M+.• Promoted to Manager of Global Project Development.

Utilized expert negotiations methodology to unify processes and allocation of staff skill-set to manage large-scale maintenance program - focusing on process efficiency.

Served as Implementation Coordinator for electrical scope of project deployment specific to Whataburger restaurants.

Master Of Business Administration (Mba), Business Administration And Management, General, 3.75

Bachelor Of Science (Bs), Business Administration And Management, General, 3.64

Activities and Societies: Pi Kappa Alpha - Social Fraternity Phi Beta Kappa - Academic Honor Society