Mac Powell Email & Phone Number

Cleveland, Ga, Us

Cleveland, Ga, Us

Gainesville, Georgia, United States

Murphy Nc

I am the store manager of the Victra, Verizon store in Murphy NC. Victra is the largest premium retailer for Verizon. I manage six full time sales consultants as well as an assistant manager. I manage all aspects of the store including but not limited to scheduling, hiring, meeting and exceeding quota, growth and development of my team, customer escalations and much more. Out of the almost 2,000 Victra locations nation wide, my store is consistently in the top 300 at any given time which is scored on a variety of metrics.

Cleveland, Ga

Gainesville, Ga

• Efficiently decreased shrinkage by 9% through implementing higher security standards, auditing techniques,and training initiatives.• Directed and coordinated all activity with loss prevention team members and managers.• Managed daily inventory and stocking procedures.• Created a safe work environment by investigating internal and external theft.• Ensured compliance of all company policies by regularly executing proper coaching sessions.

Cleveland, Ga

• Effectively managed day to day operations• Possessed advanced negotiation skills to facilitate a smooth transaction between seller and customer.• Consistently displayed excellent communication and customer service skills.• Examined merchandise daily to ensure quality and that all items are correctly priced and displayed.

Gainesville, Ga

􀁸 Increased monthly sales through product knowledge and up-selling.􀁸 Displayed ability to work proactively within a team and on own initiative.􀁸 Felt at ease handling difficult customers in a calm and tactful manner.􀁸 Successfully exceeded sales goals and customer expectations in a commission-based sales environment.

Gainesville, Ga

• Successfully and consistently met and exceeded monthly sales quotas.• Maintained communication with customers to build relationships and trust to provide excellent service.• Engaged customers in order to determine and tend to additional needs.• Advised customers in the utilization and proper care of merchandise.

􀁸 Maintained a 75% closing rate above a 40% company average.• Successfully implemented sales strategies and techniques in high stress environments.• Graduated at the top of the class in sales training program.• Increased monthly sales through product knowledge and up-selling.

Gainesville, Ga

• Built guest connections and formed relationships to ensure repeat visits and boost sales.• Consistently worked calmly and effectively under high pressure situations.• Displayed ability to work proactively within a team and on own initiative.• Felt at ease handling difficult customers in a calm and tactful manner.

Dawsonville, Ga

• Assisted with initial diagnostics as well as supervised vehicle repair to guarantee excellent quality.• Cultivated positive relationships among customers and dealerships, assuring customer loyalty and repeatbusiness.• Delegated daily work flow of Service Department among employees to guarantee punctuality of maintenancework.• Increased sales by up selling and add-ons.• Responsible for ordering and maintaining all parts inventory.• Managed and recorded any complaints made by customers regarding services and maintenance.

Dawsonville, Ga

• Facilitated the flow of sales from cold calls, negotiations, financing, and post-sale follow up.• Maintained the professional appearance of the motorcycle dealership.• Ensured that the team successfully exceeded sales goals and customer expectations in a commission-basedsales environment.• Planned strategies with upper management to market new goods to the customer base.• Demonstrated a dedicated commitment to customer service, adding new customers while maintainingpremium service levels with existing accounts.

Bachelor Of Business Administration (Bba), Marketing

Graduated, College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: Soccer, Football, and Wrestling.