Macarena Silva Email & Phone Number

United States

United States

Account Manager at Premier Connect | Helping Businesses Grow Through Automation & Innovative Outreach SolutionsAs an Account Manager at Premier Connect, I specialize in helping businesses optimize their outreach strategies and maximize sales results. By leveraging our all-in-one platform, I guide clients to consolidate tools like Sales Navigator, ZoomInfo.

Chile

Tomoru | LATAM RegionAs a Sales Representative at Tomoru, I am responsible for driving the expansion of our cutting-edge AI-driven voice solutions in the LATAM market. With a deep understanding of sales strategies and a passion for customer success, I focus on identifying high-potential clients, building strong relationships, and offering tailored.

Specializing in enhancing the customer experience and optimizing communication channels, sales systems, and lead generation for small businesses with limited budgets. I work closely with clients to implement practical improvements that help them connect more effectively with their target audiences and streamline their marketing efforts, ensuring they can.

Chile

As Chief Operations Officer at Triada, I led the strategic transformation of internal systems to enhance operational efficiency and customer experience. I oversaw the migration to specialized software for portfolio management, implemented CRM tools for sales and post-sales teams, and improved cloud and cybersecurity systems. Additionally, I introduced.

Chile

As Customer Experience Manager at Triada, I was responsible for developing and implementing strategies to enhance client satisfaction and loyalty. I analyzed customer feedback and behavior to identify areas for improvement, collaborating closely with sales and operations teams to address client needs effectively. By creating tailored communication and.

Santiago Province, Chile

As Marketing Manager at Triada, I played a pivotal role from the company's inception, contributing to the creation of its name and brand identity. I served as the primary liaison with the design agency responsible for developing our logo and first website, ensuring our brand vision was effectively communicated. Additionally, I implemented LinkedIn as a key.

Provincia De Santiago, Chile

As an Account Executive at Triada, I was responsible for driving sales and managing client relationships across various sectors. I developed a deep understanding of client needs, leveraging my expertise to provide tailored solutions that enhanced their customer experience. My role involved identifying new business opportunities, conducting presentations.

Santiago Metropolitan, Chile

As Sales Marketing Manager at BigBroker, I played a key role in promoting our SaaS solutions within the insurance brokerage sector. I developed and executed comprehensive marketing strategies that aligned with sales objectives, focusing on lead generation and client acquisition. By analyzing market trends and customer feedback, I crafted targeted campaigns.

Chile

At IISO Capacitación, I was responsible for designing, planning, and managing the digital marketing strategy for this OTEC (Training Organization) specialized in implementing courses and training programs for various companies in the northern region of the country. My project included the creation of a new brand image, development of a website, and the.

Provincia De Santiago, Chile

As an Account Executive at Promoplan Chile, I managed the Falabella/Tottus account, fostering strong client relationships while leading a talented team in developing digital marketing strategies. We focused on social media management and community engagement initiatives. My role involved collaborating with the team to create tailored campaigns across.

Provincia De Santiago, Chile

As Marketing Manager at BigBroker, I was responsible for designing the marketing strategy and brand image for our software developed for managing insurance brokerage firms. This project was backed by CORFO and Incubatec, providing valuable support for our marketing initiatives. My role involved crafting targeted campaigns to communicate the software's.

As an Account Executive at Modo Santiago, I managed and organized the Ripley account, overseeing the coordination of a dedicated team responsible for social media, digital platforms, and campaign execution. My role involved developing marketing strategies tailored to the client's objectives, ensuring effective communication and collaboration among team.

Provincia De Santiago, Chile

As an Account Executive at ICrossing Latam, I managed and organized accounts for major clients, including Seguros Falabella, Isapre Banmédica, Mall Plaza, Tottus, and Sac Falabella. My responsibilities included supporting the organization of teams, developing strategies, and executing campaigns across various platforms. I collaborated closely with.

Social Media Content

As a Community Manager at Britmedia, I was responsible for the development and management of social media content. I played a key role in creating and executing digital strategies for a variety of brands, including Club La Tercera, Fundación Trabajo en la Calle, Perfúmame, Super Delicious, 100% Fútbol, and BleachBright. My work involved crafting engaging.

Valle Del Cauca, Colombia

As a tutor and coordinator for the EduAction project in Cali, Colombia, I was part of a socially responsible initiative focused on the development of future leaders in high-risk areas. My role involved mentoring young participants, coordinating educational activities, and driving leadership development programs. This experience not only allowed me to.

Bachelor'S Degree, Advertising

Completed a comprehensive program in Social Communication and Advertising, focusing on the development of creative and strategic marketing.

Customer Experience Management, Cx Manager

Acquired in-depth knowledge of customer experience (CX) strategies and how to design, manage, and optimize the customer journey across all.

Marketing Analytics Micromasters / Berkeley, Marketing Business Analyst

Gained expertise in data-driven decision-making for marketing strategies, focusing on consumer behavior, segmentation, and predictive.