Macaela Snyder Email & Phone Number

Cincinnati, OH, US

Cincinnati Metropolitan Area

• Utilizing Google Drive and other Google applications for maintaining records and handling correspondence
• Promptly emailing clients for appointment correspondence
• Maintaining communication in our team for efficiency
• Organizing and maintaining digital filing systems

West Chester, Ohio, United States

• Perform “Manager on duty” tasks, including: overseeing the daily tasks, optimizing team member placement, handling revenue, ensuring accurate deposits, tracking break times of team members according to Ohio State Law.
• Organized daily schedule task charts using Google Sheets for each position taking the following into account: ensuring the right team members are placed in the most effective position according to their skill level.
• Motivate team members to excel and consistently meet performance targets.
• Show daily hospitality to our guests, embodying Chick-fil-A courtesy and resolve customer concerns in-person and over the phone.
• Creatively problem solve and resolve customer conflict while ensuring store policy is being met.

• Performed “Manager on duty” tasks, including placing store associates according to store needs, tracking the business’s productivity numbers, and monitoring key business objectives.
• Charted staff break times and the placement and tasks of store associates weekly, by hand, to plan where the store associates would be placed according to the store’s needs and their skill level.
• Merchandised the Toddler and Baby departments, creating eye-catching displays and optimizing inventory placement to enhance the shopping experience and drive sales.
• Strategically problem-solved to manage fluctuating inventory levels to maximize sale opportunities.
• Resolved customer concerns in-person and over the phone.