Wearer of many hats.

• Drives profitable sales through curating a great customer experience for the Alamo Ranch community and staffing a strong store team. • Promotes a culture of learning, internal development and accountability through empowerment and knowledge. • Continues to challenge leadership team and support district peers as a mentor; currently supports as district captain for custom framing business.

• Customer Experience Manager duties including store openings/closings/general operations, bank deposits/cash handling, management of other store employees with a special emphasis upon customer service and driving sales. • Trained in managing payroll, point-of-sale, scheduling, hiring/staffing/training needs and interviewing, inventory and audit procedures, custom ordering systems, planogram setting and the replenishment/receiving process.• Commands strong leadership values, excellent communication skills with emphasis on time management in both personally taking command, completing and delegating tasks to other associates.• Focused on presenting the very best in terms of both the experiential and visual presentation to each and every customer consistently through thorough recovery and five-star store standards in all areas.• Grumbacher certified art instructor of acrylic, oil and watercolour painting classes for children and adults, in addition to a bronze certified frame designer with 3 years experience of professional frame finishing.• Additionally, I create custom, one-of-a-kind floral arrangements including corsages, boutonnières, bouquets, table centerpieces, wreaths, homecoming garters, homecoming mums, bows (including hair bows, decorative and tree-topper bows), remembrance arrangements, sashes, and wedding pieces.

Co-owned and operated two-person photography business specializing in wedding and event photography.Built and maintained website, managed marketing partnerships with local magazines and vendors, provided finished edited products for customers including bespoke books, printed canvases and custom thank you cards, based on finished edited images from event.

• Over 200 hours of extensive training during initial internship; exemplary high-quality print and web work produced using Adobe CS tools; high proficiency in MS Suite and other software platforms.• Experienced client meetings, developed skills in business representation, the art and logistics of image, and composition/design.• Designed, maintained and trained clients in the use of a growing number of custom Wordpress-powered blogs, both professional and personal.• Has supplemented professional portfolio with custom website designs and several commissioned videos (with original accompanying music) for high-profile clients through Panache Communication Arts, Inc.

• Assists clinical programs director and supporting graduate students and other campus staff with various tasks as needed. Enters and administers client surveys in accordance with agency policy, specifically intended for the application for grants and other non-profit financial aid.• Screens client therapy files in order to build profiles for on-staff therapists and program leaders.

• Worked at Baylor University Press as Marketing Assistant and Events Coordinator under Jennifer Hannah and Dr. Carey Newman. • Produced high-quality work using Adobe CS and MS Office as tools for creating custom advertisements, communication, dossiers and record keeping.• Worked in production, coordination of author and publication shows/exhibits/conferences, engaged in organizational/secretarial work; built and maintained an extensive mailing list of contributors, authors, colleges, review publications and other consumers. • Directly contacted reviewers and provided complimentary book copies.• Performed copy and proof-reading for small ads and annual press catalogs.

• State-issued testing annually over rule changes/fitness levels for performance, per USSR regulations.• Established communicative management skills, fostering an understanding of healthy, positive leadership and fun amongst peers, coaches, players and spectators.• Part of a community driving attention towards fostering mutual player respect, fair play and safety in the game.

• Maintained signage, point-of-sale materials and coordinated supply orders for store/staff needs.• Assessed local, demographic preferences through sales-tracking and engagement with beverage customers in order to provide a high-quality, multi-dimensional wine and beer selection.• Provided excellent customer service and store presentation.