Hemerson Ramos Email & Phone Number

Dublin, Ie

Dublin, Ie

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

I provide clerical/administrative support within the Housing Department. My duties include taking decisions within clearly-defined policy on eligibility or entitlement to housing assistance programs, dealing with the public by telephone or at the counter, undertaking “case-work” on specific areas of service provided by or within the Council, involving the application of interpreted policy under general supervision to specific cases.Other responsibilities of my position are briefing and training of staff in the workings of the section; implementing agreed procedures, schemes and policies of the Council; attending and servicing meetings of the Council and its committees; providing high-level secretarial services and acting as a resource for the Council in my areas of expertise.

County Dublin, Ireland

I coordinate the sales team from Kids, Fitting Rooms and Customer Services, inspiring initiative and creativity among staff and offering support and guidance regarding Penneys' strategies. Also, I assist managers to achieve weekly and period KPI's and strategic department targets, resulting in the increase of the store profitability. Further attributions of mine include training staff, employing VM strategies in order to maximise revenue from best sellers and increase sales of less profitable items; solving technical queries on tills, liaising with customers and working closely with the managerial team in a dynamic and busy environment. Customer Services trained and Occupational First Aider.

County Dublin, Ireland

I coordinate around 30 members of our sales team (Fitting Rooms, Health and Beauty and Ladies Fashions), inspiring initiative and creativity among staff and offering support and guidance regarding Penneys' strategies. Also, I assist managers to achieve weekly and period KPI's and strategic department targets, resulting in the increase of the store profitability. Further attributions of mine include training staff, employing VM strategies in order to maximise revenue from best sellers and increase sales of less profitable items; solving technical queries on tills, liaising with customers and working closely with the managerial team in a dynamic and busy environment. Customer Services trained and Occupational First Aider.

Stuttgart Area, Germany

I coordinated the night pack team (20 staff from 5 countries) for 2 weeks, and subsequently coached and developed the local team of supervisors from Primark Konigstraße. I instructed my German colleagues in regards to printing and reading delivery lists, interpreting a wide range of reports, placing orders, accessing the intranet, printing tickets through the ticketing portal, notions of VM, leadership techniques - such as proactivity, communication skills, planning and organization, etc. Also supported the operations of Primark in Milaneo Shopping Center during the period.

County Dublin, Ireland

Experienced retail Trainee Manager at Penneys Mary Street, one of the leading high-street fashion retailers in the world, with main responsibilities encompassing the following areas:Sales and Commercial Focus – Maximising sales, opportunities and performance.Stock Management – Managing stock file so as to minimise cost.People – Recruiting, leading and motivating our team to achieve company standards.Merchandising – Delivering excellent visual standards.Operating Standards – Consistently deliver against company expectations and policy.Customer Service – Leading the team to deliver excellent customer service.Environment, Health & Safety – Overall store responsibility for ensuring H&S standards are adhered to.Security – Preventing company property loss, theft or abuse.

Dublin, Ireland

Responsible for the coordination of the sales assistants team, giving them support and feedback regarding the company's strategies. Also, successfully met weekly and period KPI's and strategic targets by inspiring initiative and creativity among our Penneys sales team, solving technical queries on tills, liaising with customers and working closely with the managerial team in a dynamic and busy environment.

Dublin, Ireland

Liaised with clients in all areas of sales, meeting set sales targets, stocking, processing payments of various kinds, offering advice to the customers and keeping the tidiness of the store.

Dublin, Ireland

Ensured the cleanliness and order, greeting the customers warmly, taking orders efficiently and ensuring customers' satisfaction.

Rosário Do Sul, Brazil

I planned, organised and implemented cultural activities in Rosario do Sul, a town with 41.000 inhabitants in the western border of Rio Grande do Sul State, in Brazil. Moreover, I was the general manager of the Municipal Museum Honorio Lemes, the Municipal Library Werneldo Hörbe and the Municipal Theater João Pessoa. Planned the 28th Rosario do Sul Book Fair, reaching an impressive increase of 78% in book sales and growth of 65% in relation to the total number of visitors during the 7 days of the literary event in comparison to the previous year (2008).Another achievement of the team I led in the Culture Department was the digitalisation of the entire collection of the Public Library - approximately 14 thousand books - which became available on the Municipal Library's website in December 2009.

Rosário Do Sul Area, Brazil

Head of Finance Sector - 02/2003 a 06/2003 e 12/2004 a 03/2009As the chief of the finance department, I managed credit allocations and payments to suppliers, generating internal and external financial reports and auditing the accounts of the military unit. Expert in the utilisation of SIAFI software. Head of Supplies Acquisition - 02/2003 a 12/2004Conducted all buying activity of the Unit, through bidding processes and tenders. Designed Tender packs, procurement directives, and contracts following the Brazilian Tenders and Contracts Law No. 8.666. Also coordinated the inventory of the battalion employing Total Quality Management, Six Sigma, and Balance Score Card techniques. Head of the Catering Team - 02/2003 a 12/2004Planned and executed the catering of three daily meals for approximately 300 people. Designed meal plans and controlled the stock providing weekly orders to our suppliers. Also, I promoted social events such as monthly themed dinners for the military and their families.Public Relations - 12/2004 to 05/2007I devised a series of activities in order to promote and improve the public image of the battalion. As part of these activities, I created and designed the official website, modernized and unified the visual identity of the battalion to be employed in internal and external documents, and produced the re-enactment of the Passo do Rosário Battle, which became a televised production in 2005, available online at https://vimeo.com/6592379.

Bachelor Of Arts (Honours) In Business Administration, Business Administration And Management, General, 1:1

Activities and Societies: Debate TeamThe Bachelors of Arts in Business Administration has been designed as a specialist programme offering.

Higher National Diploma, Business Administration And Management, General, Merit

The overall aim of this programme leading to the award of Bachelor of Business Administration (BBA), is to develop a range of skills.

Sustainability Applied To Businesses, Sustainability Studies, A

The aim of the programme is to provide a diploma to students who wish to develop their professional skills from a sustainable management.

Diploma, Information Of Tecnology

This full-time programme is ideal for any learner with an interest and motivation to embark on a Computing career, specifically.

Bachelor Degree, Digital Multimedia

This four year Creative Digital Media programme is primarily designed to provide you with the intellectual resources necessary to meet.

Certificate, General English

Cambridge English: First, also known as First Certificate in English (FCE), is an upper-intermediate level qualification. It proves you.