Manuel Carrasco Email & Phone Number

Santiago

Santiago, Chile

Provide support to Ministry of Interior, in matters related to Technology, and business management.Extensive development in public institutions, supporting management in the Ministry of Interior, responsible for implementation and develop a project named BUD (Banco Unificado de Datos) is a transactional system with more than 40 billon of record (Crime.

Santiago, Chile

• Manage shared services initiatives at South America, including merging of 3 companies and contributing to the integration process of all the operational activity in the region (America South), also integrated mora than.
• High organizational capacity, prepared organization for ERP (Dynamics) implementation to integrate and standardize the region by promoting and redefining activities in key network and systems.
• Elevated quality of IT deliverables through standardizing the hardware and fixed assets as well as negotiating new standards with suppliers.
• Transitioned from 36 systems to just 5 in the entire region while unifying and reducing important cost in IT.
• Manage IT team with more the 50 members at the region, (Chile, Peru, Colombia, Argentina, Brazil, Mexico), provided an appropriate infrastructure support and Helpdesk system.
• High level negotiation with providers in order to improve our contracts and reduce our cost, this providers ware Local and international like Dell Inc, ArgGIS, Autodesk, Microsoft, AT&T, Entel, and Telefonica.

Santiago, Chile

• Responsible to integrate the America South region, from southern USA to Chile, including accountability for 22 offices. Oversaw 3 to 5 year IT regional strategic planning, including budgets, procedures, disaster.
• Prepare and redesign “disaster recovery plan” for the organization, the task was defined an action plan and execution process for it.
• Ensured appropriate levels of SAP support by redefining functions and introducing remote tools.
• Improved service to entire organization by engaging with world’s best communications suppliers and renegotiating networks.
• Ensured the best practical in order to have a good control of the legacy system, minimize any lost historical data, just in case the business would need.
• Negotiation our network system at the global level, have meeting with the high level providers like AT&T, Telecom, also infrastructure Company like CISCO, Dell Inc, HP, in order to develop a big hardware renewal.

Santiago, Chile

• Tasked with labor relations of the company, including applying corporate policies and procedures to allow sustainable growth.
• Created, developed and redefined the worker training area, work affairs (labor union management), benefits and communication which led to a higher autonomy and dynamism of the team and a more solid HR department to.
• Contributed to labor union collective negotiation (more than 1650 members) in a conflictive year for the Chilean mining industry 2007-2008 resulting in a 3-year contract and below budget dollar savings.
• Nominated as one of best instructors of the Fundamentals of Supervising program which generated an important improvement in the performance and understanding of the company by the middle management.

Santiago, Chile

• Led SAP project valued at $23M USD and 4 years of implementation plan, this solution is at world level for the company.
• Prepared and reviewed processes for the SOX regional audit. Revised and ordered processes and policies acquiring good practices.
• Developed multiple SAP modules, including defining historical information for migration process.
• Led systems implementation in Chile, US, Canada, South Africa, Australia, UK, Peru and Brazil

Santiago, Chile

MFG-Pro system implementation in Chile, Peru, Colombia and Brazil.

Santiago, Chile

• Development and implementation of the Calling Party Pays system in order to have a single system for the administration and control of the call traffic. Platform developed under GUPTA and Oracle DB.
• Implementation of the Oracle solution in the telecommunications business, creating a pricing system and customer service solution.

Santiago, Chile

Implementation and development of budgets, project valuation, execution and management.Consultant at the implementation of the server client system in the region, training and developing a work team for this tool.

Postgrade

Oficial De Cumplimiento - Gobierno Corporativo

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Industrial Engineer

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