Don Macarthur Email & Phone Number

Colorado Springs, CO, US

Campbell, California, US

Campbell, California, US

New York, NY, US

Responsible for all aspects of Verve's user experience strategy and execution, including current product portfolio and next generation products that will allow brands to engage with their customers in meaningful, trusted and mutually valued experiences.

Espoo, Southern Finland, FI

- Directed experience strategy and all UX-related efforts for Nokia’s Connected Devices organization, including Nokia’s first tablet- As member of Connected Devices Executive Leadership Team, ensured all relevant aspects of Nokia’s nascent tablet business considered impact on user experience- Served as a member of Nokia UX Design Senior Leadership Team.

- Created target consumer strategy and profile for Nokia’s first tablet device delivered to market- Established key usage scenarios and related guidance for selecting hardware components of Nokia’s tablet portfolio

- Drove user centric product strategy and decision making through a wide range of evaluation techniques during all stages of product lifecycles (conception through launch)- Proactively coordinated with remote/peer research teams to leverage and economize research findings and resources- Consolidated user research insights from multiple sources (primary and.

- Designed, coordinated and conducted usability studies and user experience evaluation efforts for Nokia’s Enterprise Software Solutions organization; analyzed and translated results into design recommendations- Led global team of user researchers; prioritized limited resources and managed team’s schedule accordingly - Improved objectivity and quality of.

- Conducted industry-leading end-user research into a wide range of mobile applications including hardware/ergonomics and software; test methodologies ranged from cognitive walkthroughs to rigorous experimental studies conducted in Nokia’s state-of-the-art usability lab- Designed and executed usability studies, including test plan, participant recruitment.

- Generated and maintained design specifications for dozens of mobile device features- Developed, coordinated and presented UI design training course, mandatory for all CDMA UI SW developers

Provo, UT, US

- Designed, developed and implemented evaluation instruments and methods used to compare computer-based language learning vs. traditional classroom instruction- Analyzed data and reported findings and recommendations to center directors for improvement of training programs- Produced semi-annual training productivity report for use in executive level.

Ma, Educational Technology

Bs, Conservation Biology