Charles (Chazz) Macbride Email & Phone Number

Melbourne, Fl, Us

Orlando, Florida Area

Responsible for maximizing the sales of supplier brands through effective territory planning, selling, merchandising, and communication that enables the achievment of company and supplier objectives.Call on 21 large store retail accounts and analyze the entire account base by visiting each account and identifying opportunities.Prepare and deliver professional sales presentations by balancing the companies priorities and customers needs to achieve performance goals.Maintain product levels in accounts by taking inventory, ordering, informing accounts on inventory discrepancies, and restocking shelves.

Orlando, Florida Area

● Reviewed and approved beer vendor orders● Maintained accurate inventory and ensured product freshness● Worked with distributors and breweries to schedule in storeevents● Oversaw and selected beers to be featured at the growlerstation● Assumed Leader on Duty role on a rotating basis● Interviewed and selected potential job candidates● Trained and coached team members to provide exceptionalservice

Melbourne, Florida Area

Directed every aspect of store operations, driving sales growth while controlling payroll and other controllable expenses; consistently met or exceeded goal of maintaining or improving the current year’s expense rate over previous years. Enabled future success of the company by identifying and developing staff with leadership potential to create a bench for future promotions. Coached team members to improve key metrics including credit card conversions, guest surveys, and operational methods. Championed the Target brand by ensuring that it was properly presented throughout the store. Accountable for increasing customer satisfaction, ensuring that Target personnel and property were secure, and maintaining store quality. Managed 4 executive staff comprised of Executive Team Leaders in Pharmacy, HR / AP, Sales Floor / Guest Experience, and Logistics, and 100+ indirect reports including Department Team Leaders and Team Members.• Exceeded the sales forecast for the new store by $475K in 2009, and exceeded same-store sales by 9.62% in 2010, 4.7% in 2011, 4.73% in 2012, 4% in 2013, and 4.6% for 11 months of 2014.• Slashed payroll expenses by 6K+ hours and pre-opening expenses by $173.9K for the successful grand opening of the Target store in 2009.• Utilized effective strategies for reducing the store’s grand opening expenses that included using an existing Target store as an offsite location for staging necessary business activities, minimizing overtime, and ensuring that the new store was appropriately staffed; hired 12 Team Leaders and approximately 150 Team Members.• Consistently achieved top results for key metrics including operational metrics, guest survey score, and credit card conversion; ensured that staff were trained and followed Target’s best practices.• Met with vendors and District Managers of licensed franchise operations to devise strategies for meeting or exceeding sales goals; licensed franchise operations included Starbucks and Pizza Hut.

Melbourne Village, Fl

Oversaw all aspects of daily operations for this general merchandise Target store with $33M in annual sales. Managed an annual operating budget that was between .35 and .45 of sales or $150K, and 7 executive direct reports comprised of Executive Team Leaders in Pharmacy, HR, Guest Experience, Team Leader Logistics, AP, Hardlines, and Softlines, and 130+ employees.• Drove the store to #1 in the region by improving operational metrics; developed strategies to improve performance by analyzing reports and recognized progress toward business goals made by functional teams, holding them accountable when necessary.• Reduced payroll costs by 8K hours / $75K in 2005-2006 – drove dramatic increases in productivity; accurately forecast and scheduled workload and strictly controlled overtime.• Mentored a college intern who was later promoted to Executive Team Leader.

Vero Beach, Fl / Melbourne, Fl / Viera, Fl

In full charge of leading store operations in 3 general merchandise and food retail stores. Accountable for delivering superior customer service, controlling expenses, increasing sales, and preserving the store’s brand. These stores had annual sales that ranged from $17M to $42M. Managed teams of 8 to 30 members including Department Team Leaders.• Instrumental in the successful 1996 grand opening of the Target store in Vero Beach. Hired, trained, and led the front-end team which was comprised of cashiers, service desk staff, and photo lab team members.• Successfully turned around the logistics process at the Target store in Melbourne Village in 2001 – 2002. Chosen to return to the store in 2005 to again improve the logistics process. Trained the logistics team and held them accountable for following Target’s best practices; improved the store’s brand and increased sales by ensuring that merchandise was in stock.• Led the Hardlines team through the successful grand opening of the Super Target store in Viera in 2004.

Associate'S Degree, Business Administration And Management, General

Education record