Regional Account Manager
Current· Reviewing and processing incoming orders for territories assigned to regional sales managers· Order Maintenance – Tabbing orders that didn’t allocate properly, make necessary substitutions per customer approval, submitting Sample Requests for non stock items, and rushing out large and time sensitive orders.· Answering customer emails regarding uniform inquiries, order eta and issues, and item availability· Emailing customers Open Order reports, Inventory report, Order Statuses, Invoices, and Credit Memos per request.· Processing RMRs and Return Authorizations for returned items.· Assisting sales managers on the phone and via email on Wear Tests, Samples, Quotes, Item availability, and any customer related inquiries or issues.