Macdaniel Ellis Email and Phone Number
Macdaniel Ellis work email
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Macdaniel Ellis personal email
Customer Service Representative with nearly 15+ years of experience in customer care, business development, and sales. Possessing a consistent and proven track record of successfully utilizing best business practices to develop strong customer relationships.
Spectrum
View- Website:
- spectrumscience.com
- Employees:
- 67998
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ManagerSpectrum Jun 2022 - PresentStamford, Connecticut, United States
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Operational Process And Data AnalystSpectrum Feb 2020 - Jun 2022Stamford, Connecticut, United States
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Advanced Technical SupportSpectrum (Formerly Time Warner Cable) Jul 2016 - PresentMiddletown, Ny● Tech support for basic to advanced Internet and Phone issues for customers ● Ensure Customer Satisfaction at all times while maintaining call times within optimal and efficient parameters● Assist customer in finding self-help options for their services -
Customer Care RepresentativeSpectrum (Formerly Time Warner Cable) Jul 2014 - Jul 2016Middletown, New York● Troubleshoot basic TV, Internet and Phone issues for customers● Assist in billing questions, payments and changing of services● Cable, Internet and Phone Technical Support Coach for Customer Care● Coaches peers in team chat to assist with questions about advanced issues- always a team player.● Ensure Customer Satisfaction at all times● Mentor/Trainer for new hiresKey Achievement • Within my first six months of being with the company, I became a trainer for new hires.
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Sales Service RepresentativeCintas Oct 2009 - Nov 2013Montgomery, New York● Solely managed over 100 customer business accounts. ● Acquired, updated, and tracked customer sales and requests. ● Developed sales and marketing strategies for additional sales and revenue.● Delivered Customer product.Key Achievement ● Developed and employed brand new customer delivery route to ensure all customers are properly serviced and satisfied with their individual needs. -
Customer Service Representative / Front End SupervisorPrice Chopper Supermarkets-Market 32 Nov 2001 - Oct 2009New Windsor, Ny● Managed and balanced all money in store which includes individual cashier’s registers, customer service registers and all other money in the store safe.● Supervised teams of around 10 people on daily basis.● Answered phones and assisted customers with issues pertaining to satisfaction and quality of service.Key Achievement● For a period of a few months during a transition between customer service managers, I was the acting manager for the customer service department.
Macdaniel Ellis Education Details
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Criminal Justice/Law Enforcement Administration
Frequently Asked Questions about Macdaniel Ellis
What company does Macdaniel Ellis work for?
Macdaniel Ellis works for Spectrum
What is Macdaniel Ellis's role at the current company?
Macdaniel Ellis's current role is Operational Readiness - Manager.
What is Macdaniel Ellis's email address?
Macdaniel Ellis's email address is ma****@****ter.com
What schools did Macdaniel Ellis attend?
Macdaniel Ellis attended John Jay College (Cuny).
Who are Macdaniel Ellis's colleagues?
Macdaniel Ellis's colleagues are Jason Okeefe, Brandon Cope, Charlie Alberto, Kojo Karl-Agbee, Rahiim Porterfield, Emma Cruz, Alicia Vaught.
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