I am an entrepreneurial Operations leader whose eighteen years’ experience for leading names in investment banking includes roles with Morgan Stanley and Goldman Sachs. I possess extensive knowledge of products and markets and am skilled in the building and scaling of high-growth businesses where I lead the delivery of sustainable change across systems, people and processes.As interim COO for ANZ, I turned around the performance and morale of their European Operations, drove closer engagement with the global network and optimised the impact of limited resources through the roll-out of a new TOM and the introduction of a new workflow tool, PEGA.My particular strength is my ability to build close collaboration with other senior leaders and support the achievement of strategic goals by assembling highly motivated and skilled support teams able to service the evolving needs of the business. I have consistently developed coherence across regions and functions in complex organisations and developed efficiency through the reshaping of processes and operating models.I can balance risk considerations against speed and service outcomes. My pragmatic approach to change and problem resolution ensures value, minimises costs and maintains BAU through challenging periods of transformation for highly competitive, client-facing businesses. My passion for technology and FinTech means I keep abreast of the latest developments and understand the value of big data and AI in driving operational excellence.I welcome contact from fellow professionals in Banking Operations or anyone who shares my interest in coaching performance.My areas of expertise include: Operational Leadership, Global Markets & Banking, Business Strategy & Planning, System & Resource Optimisation, Sales & Trading, Lending, Loan Operations, Equity & Derivatives, FX, MM, Trade Finance, Regulatory Compliance, Risk Management & Controls, Offshoring, Restructure, Target Operating Models, Technology, Cyber Security.