Macdonald Ngowi Email & Phone Number

Dar Es Salaam, Tanzania

I have been overseeing group technology strategies, technology projects development, and implementations across the group in Tanzania, Zambia, Uganda, the DRC, Mozambique and South Africa.• Streamlining business processes through new technologies development.• Software project management.• Technology risk assessment.• Change request management.• A link between the end-users and the development team.• Value creation for the software and managing stakeholders’ expectations.• Software usage monitoring, developing KPIs to track end-user software adoption and identify areas for improvements.• SOPs development, implementation and facilitation.• Group wide strategies planning, development, and evaluation.• Technology department budget management.• Internal IT resource allocation and audit

Dar Es Salaam, Tanzania

As a Senior Information Technology Technician, I have been supporting various departments in the organisation with their SAP Business One needs primarily the Finance and Operations teams.• Company setup including defining Cost Centres, Dimensions, Chart of Accounts, Business Partners, Inventory Management.• Report generation through SQL, Crystal and Pivot Tables.• Batch upload of setup, transactional, and master data using Data Transfer Workbench (DTW).• Identify my customer needs and translating them to actual solutions through UDTs, UDFs and SQL queries.• Error management and provide sound knowledge on the common document posting issues.• Liaise with third party integrators and support on custom development requirements for my customers.• Conducting solution and user training and assist in the production of training manuals.• Coordinate SAP activities with integrators including testing, change management, go live and post production support.• SAP Business One resource management to improve application and service performance.• Exposure to the Intercompany Integration Solution for SAP Business One – Key Mapping, Exchange Rates and Consolidated Reporting

I have been managing a network, an e-mail system and accounts, troubleshooting problems, and providing training on the utilization of ICT equipment. Some of my responsibilities include:• Assistance in procurement of and implementation of changes to network infrastructure.• Maintenance of company e-mail system andaccounts.• Maintenance of all ICT equipment used by employees in the course of their duties.• Diagnosis of problems affecting ICT systemsand/or internet connectivity.• Provide basic training to new employees on utilization of ICT equipment.• Provide basic SAP support including but not limited to User Management, Licensing and Issues Troubleshooting and Resolutions.

I am working on different kinds of projects as a freelancer.

Research, preparation, dissemination, and lecture of module(s) materials to students taking diploma in Information Technology. General hardware/network troubleshooting.

Nairobi, Kenya

Research, preparation, dissemination, and lecture of module(s) materials to students taking diploma in Information Technology. General hardware/network troubleshooting.

Nairobi, Kenya

Research and Feasibility studies on the latest trends of electronic gadgets for students on campus i.e. mobile phones and tablets.

Preparing class notes; Writing class notes;Giving out class assignments;Marking class assignments;Preparing class tests and exams;Marking class tests and exams;Computer Lab Assistant instructor

Master Of Science - Ms, Computer And Information Systems Security/Information Assurance

Bachelor Of Business And Information Technology, Mobile Programming

Tanzania Certificate Of Secondary Education