Macdonald Ngowi Email & Phone Number

Dar Es Salaam, Tanzania

• I have been overseeing group technology strategies, technology projects development, and implementations across the group in Tanzania, Zambia, Uganda, the DRC, Mozambique and South Africa.
• Streamlining business processes through new technologies development.
• Software project management.
• Technology risk assessment.
• Change request management.
• A link between the end-users and the development team.

Dar Es Salaam, Tanzania

• As a Senior Information Technology Technician, I have been supporting various departments in the organisation with their SAP Business One needs primarily the Finance and Operations teams.
• Company setup including defining Cost Centres, Dimensions, Chart of Accounts, Business Partners, Inventory Management.
• Report generation through SQL, Crystal and Pivot Tables.
• Batch upload of setup, transactional, and master data using Data Transfer Workbench (DTW).
• Identify my customer needs and translating them to actual solutions through UDTs, UDFs and SQL queries.
• Error management and provide sound knowledge on the common document posting issues.

• I have been managing a network, an e-mail system and accounts, troubleshooting problems, and providing training on the utilization of ICT equipment. Some of my responsibilities include:
• Assistance in procurement of and implementation of changes to network infrastructure.
• Maintenance of company e-mail system andaccounts.
• Maintenance of all ICT equipment used by employees in the course of their duties.
• Diagnosis of problems affecting ICT systemsand/or internet connectivity.
• Provide basic training to new employees on utilization of ICT equipment.

I am working on different kinds of projects as a freelancer.

Research, preparation, dissemination, and lecture of module(s) materials to students taking diploma in Information Technology. General hardware/network troubleshooting.

Nairobi, Kenya

Research, preparation, dissemination, and lecture of module(s) materials to students taking diploma in Information Technology. General hardware/network troubleshooting.

Nairobi, Kenya

Research and Feasibility studies on the latest trends of electronic gadgets for students on campus i.e. mobile phones and tablets.

Preparing class notes; Writing class notes;Giving out class assignments;Marking class assignments;Preparing class tests and exams;Marking class tests and exams;Computer Lab Assistant instructor

Master Of Science - Ms, Computer And Information Systems Security/Information Assurance

Bachelor Of Business And Information Technology, Mobile Programming

Tanzania Certificate Of Secondary Education