Pam Macdonald Email and Phone Number

Established both an IT PMO and Quality Assurance team to support the implementation of IT system initiatives, overseeing and coordinating IT projects to ensure they benefit one another and meet strategic business goals. Responsible for planning and supervising all aspects of projects from inception to execution, ensuring that objectives are carried out on time and within budget. Collaborate with business stakeholders to drive project goals and objectives to improve company efficiencies.* Support CFO and CIO in ongoing development of IT strategy and operationalization of the company* Manage the enterprise IT portfolio in collaboration with stakeholders for the purpose of continuously reviewing, updating and optimizing the portfolio and ensuring compliance with changing organizational strategies, goals and objectives.* Ensure program and project level lessons learned activities are conducted with a focus on continuous improvements within the IT organization * Manage the hiring, staffing needs, provide leadership, mentorship, training, and career development of a diverse and effective workforce * Direct and coordinate activities of project management personnel to ensure project progresses on schedule, within budget and delivers on the value proposition* Program Lead for 2 acquisition, SFDC to Lightning Migration. Also managed the Workday and Rootstock ERP systems implementation with a multi-million dollar budget. Restructured the program to drive the project to closure resulting in a new program governance structure with over 12 workstreams, scope revisions, resource planning, risks and migration plans and revised timeline. Resourced both internally and with three Service Implementations teams. * Implemented PMO tools, creation of key performance indicators/dashboards, an IT governance model, Investment Committee, Steering Committees, IT Roadmap, and monthly releases on systems. * Create yearly IT budget and roadmap

**Global Program Manager for ASC 606 implementation (RevPro, AX 2012 and SFDC)Sept 2017 - August 2018*As a member of the ERP Steering Committee, I was responsible for the Global Program Manager role for 12 work streams both Functional and Enterprise Applications. In addition I also managed the Zuora/RevPro partnership along with offshore consulting company. *Managed the program from requirements through Go Live for all systems. We accomplished during this short time a fully integrated system from opportunity to sales order to billing to revenue to financial reporting. **Global Program Manager for ERP Dynamic AX implementation (Version: AX 2012 R3) June 2016 - August 2017 *Global Program Manager for over 20 ERP work streams both Functional, Enterprise Applications and worked closely with our implementation partner Microsoft Consulting Services.*Managed the program from design through Go Live for all all Financial systems:Dynamics AX, RevPro, Avalara, SalesForce, Apttus, 5 Bottomline solutions, Atlas , Certify, Web Expenses, and 28 integrations into other business applications *Member of the ERP Steering Committee

• Work with the Enterprise Systems team to manage onsite and off shore staff responsible for applications including CRM, ERP, PeopleSoft Finance, Learning Management Systems, Custom Applications, reporting, integration and interfaces.• Provide leadership to the Enterprise Systems team.• Assure timely, successful completion of projects, adhering to project management practices.• Provide consistent exceptional service to internal and external customers • Support technology and systems development and support for Sales & Marketing, Support and Services and Finance. • Use knowledge of business problems and solutions to develop solutions, automation, and data flows.• Oversee installation and maintenance, including testing and change management, of mission critical software systems.• Managed many software implementations and upgrades of SalesForce, PeopleSoft Finance, PeopleSoft CRM, Business Intelligence • Create and manage project schedules, project budgets and project scope• Manage weekly status meetings and create and distribute status reports

• Member of the Executive Management Team from startup phase through 2 IPO’s and 5 acquisitions• Manage all aspects of the financial operations and reporting of 10 separate business units; 5 US business units, 2 EMEA business units and 3 Canadian business units with revenues of $300M. • Developed, managed and mentored a global team of over 50 accounting and legal staff, which included AP, AR, Payroll, GL accountant’s, financial reporting, commissions, royalties, revenue accounting, SEC reporting, customer contracts, order fulfillment and shipping. • Managed the due diligence, integration and financial data conversion of 5 acquisitions. • Responsible for all revenue including subscription based revenue, custom software milestone engagements and reseller revenue streams. Continually reviewed revenue recognition to ensure proper recognition according to GAAP using SAB 101 and SOP 97-2. • Responsible for the monthly, quarterly, and annual financial statement closes with an aggressive and strict five day close.• Managed relationship with external auditors for quarterly & SEC reporting, annual SOX compliance and financial statement audits. • Managed the integration process of multiple acquisitions that included the compilation of new financial statements, researching synergies to merge companies as well as customer, partner, and general ledger mapping to ensure proper accounting, revenue recognition, and royalty earnings. • Project Manager for the implementation of PeopleSoft Financials 7.5 as well as various upgrades which included 8.0 and 8.8. Duties included the initial project scope, fit-gap analysis, project plan and pre and post go-live validation and final acceptance.