Randy Macdonald Email and Phone Number
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Seasoned strategy and design leader who oversees the creation of compelling experiences, from complex mobile apps to large-scale enterprise tools, and from engaging Apple TV apps to bespoke e-commerce sites, and more.Multi-faceted portfolio, including design management, design strategy, interaction design, marketing and branding, service design and consumer insights, honed at digital agencies like Publicis Sapient (Publicis) , Leo Burnett (Publicis), Merkle (Dentsu) and Dentsu Creative (Dentsu ) and corporations like Vivint, McDonald’s, Baxter, and Dish. Clients: Activision, Altria, Baxter, Canon, Chase, Coca-Cola, Costco, Crate&Barrel, Dish, Dunkin Donuts, FCB, Genentech, GM, Mayo Clinic, McDonald's, Royal Caribbean, Samsung, T. Rowe Price, The North Face, Vanguard and Wrigley. When away from whiteboards and pixels, I cultivate a passion for Japanese aquascaping, continental philosophy, dual sport motorcycling, 4x4 overlanding and downhill skiing.
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Senior Manager, Experience Design, Team LeadNrg Energy May 2022 - PresentLehi, Utah, United StatesProvide strategic design leadership for Vivint and NRG technology. Focused on transforming applications for business partners, including door-to-door sales app, call center sales app, tech installation app, customer experience app, eCommerce, executive dashboards(NRG) and more. Collaborate closely with Product and Development leadership in an agile and iterative fashion to shape product vision, gather user, business and technical requirements, create detailed experience designs, and ensure proposed solutions are feasible to implement.Responsible for overall team performance, creative direction, quality assurance, resource allocation and prioritization, and building a culture of design excellence. -
Creative DirectorPublicis Sapient Oct 2021 - May 2022RemoteOversaw creative direction and experience design for 20+ medication and financial support websites on AEM in collaboration with 30+ agency partners. Responsible for creative direction, branding, design systems, requirements gathering, co-creation, ADA compliance, design layouts, design system documentation, usability testing, cross-agency workshops, content strategy, and development handoff.Coached, mentored, and appraised a team of 6 lead & senior product designers. Clients: Genentech and Mayo Clinic -
Director, Experience Design, Capability LeadMerkle Dec 2017 - Sep 2021Salt Lake City, UtahOversaw design operations for Merkle, which included activities such as resource allocation, staffing and project assignments, project prioritization, and building a culture of design excellence.Provided strategic design leadership throughout the lifecycle of a project from initial sales phase, pitch, scope, price, onboarding, kickoff, and continuous support.Product owner for large digital transformation, including Canon USA, Nagasa, and Costco. Clients: Altria, Canon, Costco, CI Financial, Dunkin Donuts, Nagase, JPMC, O.C. Tanner, Privova, T.Rowe Price, and Vanguard. -
Senior Manager, Product Design, Team LeadDish Network Jun 2016 - Dec 2017Salt Lake City, UtahOversaw the Sling product design team operations and was responsible for the UX and creative direction of 10+ apps, including Apple TV, Android TV, Amazon Fire, Samsung TV, Roku, XBox, iOS, and Android mobile. Efforts resulted in raising monthly subscriptions from 2.2 M to 3.5 M. Collaborated with executives, engineers, product managers, designers, and researchers, to identify user needs and values, create roadmaps, develop concepts, and identify new features.Performed creative direction, design strategy, design systems, new concepts creation, design evangelization, design operations, and process innovation. Product Owner for Design in a SaFe agile framework. Built and mentored design team by recruiting, training, managing, and appraising. -
Lead Experience StrategistLeo Burnett Apr 2014 - Jun 2016Chicago, IllinoisCollaborated closely with creative teams to deliver branded experiences, from new responsive site designs to large-scale promotions, and from popular loyalty programs to innovative mobile apps. Developed detailed, engaging interactive prototypes that served multiple purposes, from creative exploration to stakeholder demos, and from usability tests to communicating animation requirements.Built out AEM design system and component library for Leo Burnett's largest account.Participated on large-scale pitches for brands such as Harley-Davidson, McDonald’s and Intel. Clients: Allstate, Altria, McDonalds. -
Senior Experience DesignerDentsu Creative Oct 2012 - Mar 2014Chicago, IllinoisCollaborated on a 10-person design team to re-imagine Royal Caribbean pre-cruise planner. Activities included consumer interviews, personas, scenarios, experience flows, annotated wireframes, and eCommerce innovation. Created UX for Carat Radar—a big data KPI visualization product—to provide Carat (Dentsu) clients access to the performance of their media buys, such as paid search, display ads, social ads, and in-home. Carat clients onboarded on to the platform include GM, Macy’s, Disney and P&G. Carat was named “U.S. Media Company of 2015,” by Adweek.Designed Marc Jacobs microsite and Knowles microelectronics.Clients: Knowles, GM, Marc Jacobs, Royal Caribbean, and Telenav (AT&T) -
Lead Experience StrategistHalverson Group Aug 2007 - Oct 2012Oak Park, IllinoisMember of leadership team for research-driven retail and service innovation start up. Role allowed me to build a strong CX foundation through engaging in a range of activities such as service design, retail strategy, customer insight and interaction design.Managed high-profile research, design and strategy projects, such as the Coke Freestyle Usability Test, Crate&Barrel Cross-Channel Conversion Strategy, McDonald’s New Menu Board Evaluation, McDonald’s New POS System, The North Face Prototype Store Evaluation, and U.S. Cellular G5 Prototype Evaluation. These projects required me to manage project teams, ranging from qualitative researchers to design strategists. Led UX/UI for Dynamic Shift Position Tool (DSPT), which is a research-driven platform developed to provide McDonald’s managers across the globe with a digital toolkit to more efficiently and effectively manage their labor resources at the restaurant level—this is the UX for the world’s 2nd largest private labor force.Clients: Activision, Crate & Barrel, Coca-Cola, McDonald’s, North Face, US Cellular, and Wrigley. -
Experience DesignerMcdonald'S Corporation May 2007 - Sep 2007Oak Brook, IllinoisCollaborated with Director of Education Strategies and VP of US HR in identifying, designing and assessing innovative approaches to training Restaurant Managers. Leveraged an array of user research methods to identify the needs of Hispanic restaurant managers to inform our design approach.Designed interactive learning site for English Under the Arches (EUA) program, which allowed hundreds of McDonald’s managers to build their English skills online.Wrote and designed training materials and marketing materials, including the migration path, coursework, regional implementation guide and restaurant implementation guide.
Randy Macdonald Skills
Randy Macdonald Education Details
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Design Strategy, Interaction Design -
Engineering, Operations Management
Frequently Asked Questions about Randy Macdonald
What company does Randy Macdonald work for?
Randy Macdonald works for Nrg Energy
What is Randy Macdonald's role at the current company?
Randy Macdonald's current role is Product Design Leader ex-[company].
What is Randy Macdonald's email address?
Randy Macdonald's email address is ma****@****mac.com
What is Randy Macdonald's direct phone number?
Randy Macdonald's direct phone number is (801) 303*****
What schools did Randy Macdonald attend?
Randy Macdonald attended Iit Institute Of Design, Illinois Tech.
What are some of Randy Macdonald's interests?
Randy Macdonald has interest in Skiing, Canoeing, Digital Media, Aquascaping, Audiophile Equipment, Mexican Food, Midcentury Design, Exercising, Information Design, Theater.
What skills is Randy Macdonald known for?
Randy Macdonald has skills like User Experience, Design Strategy, Information Architecture, Design Thinking, Ethnography, User Centered Design, User Experience Design, Design Research, Interaction Design, Communication Design, Adobe Creative Suite, Product Development.
Who are Randy Macdonald's colleagues?
Randy Macdonald's colleagues are Johnny White, Steven Denicola, Evan Silverstein, Charlene Shelvin, Stacey Mansfield, Shannon Fethke, Ashm, Dirk Perrault.
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