Tiago Macedo

Tiago Macedo Email and Phone Number

Business Analyst IV at Oracle @ Oracle
redwood shores, california, united states
Tiago Macedo's Location
São Paulo, Brazil, Brazil
Tiago Macedo's Contact Details

Tiago Macedo personal email

n/a

Tiago Macedo phone numbers

About Tiago Macedo

Tiago Macedo is a Business Analyst IV at Oracle at Oracle. He possess expertise in oracle, itil, enterprise content management, sla, requirements analysis and 32 more skills. He is proficient in English and Spanish. Colleagues describe him as "Tiago é um profissional de grande clareza, tanto na sua área de trabalho quanto fora. Possui soft skills e hard skills, apresenta esculta ativa, entende a dor de seu cliente e procura resolvê-la da melhor maneira possível, junto com o colaborador solicitante. Permite o cliente sugerir idéias sobre como construir uma ferramenta e, com experiência, apresenta excelentes resultados, tanto para a Oracle quanto à precisão das informações quanto para o funcionário: garantindo qualidade de vida… Show more"

Tiago Macedo's Current Company Details
Oracle

Oracle

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Business Analyst IV at Oracle
redwood shores, california, united states
Website:
oracle.com
Employees:
184101
Tiago Macedo Work Experience Details
  • Oracle
    Business Analyst Iv - Data Management - Cloud Journey
    Oracle Jul 2021 - Present
    - Develop and track key performance indicators (KPIs) to measure the success of OCI customers.- Perform data analysis to support CXM initiatives, providing insights and recommendations based on findings.- Implement data quality assurance processes to maintain high standards of data accuracy and reliability.- Manage the data governance for LAD Tech Cloud SMB renewals
    View
  • Oracle
    Business Analyst Iii - Data Management
    Oracle May 2018 - Jul 2021
    - Responsible for querying the database to gather relevant data about sales information.- Implemented automated data processes, services and tools to support data validation and cleansing.- Building business intelligence and data visualization dashboards.- Supporting and maintaining existing database and BI systems.- Troubleshooting data issues.
    View
  • Oracle
    Business Analyst Ii
    Oracle Aug 2015 - May 2018
    - Providing daily sales opportunities reports to business operations teams.- Supporting and maintaining existing database and BI systems.- Divisional Process Owner for LAD Sales and Consulting, being the point person for the line of business for the management of content in WCC and for the relationship with IT.
    View
  • Oracle
    Business Analyst I - Content Management
    Oracle Dec 2010 - Aug 2015
    - Divisional Process Owner for LAD Sales and Consulting, being the point person for the line of business for the management of content in WCC and for the relationship with IT. - Fulfill role as LOB content architect for line of business .- Facilitate LOB's management of content in WCC, providing training if necessary.- Act as the go-to person for LOB site managers for any questions related to WCC content migration.
    View
  • Hewlett-Packard
    Ito Support Specialist
    Hewlett-Packard Jul 2009 - Nov 2010
    - Solve incidents and service requests in the monitoring infrastructure- Plan and execute modifications in the monitoring environment following the Change Management process- Document standard procedures and train the first and second levels on how to use them.
    View
  • Hewlett-Packard
    First Level Support
    Hewlett-Packard Apr 2007 - Jul 2009
    - Monitoring, escalation, and resolution of incidents related to Windows environment servers- Analysis and validation of processes and procedures.- Training of new analysts- Experience in Outsourcing (ITIL / ITSM).
    View

Tiago Macedo Skills

Oracle Itil Enterprise Content Management Sla Requirements Analysis Active Directory Incident Management Troubleshooting Management It Strategy Unix Governance Pre Sales Operating Systems Solution Architecture Service Delivery It Service Management Change Management Windows Server It Operations Business Process Oracle E Business Suite Business Analysis Pmp It Management Data Center Outsourcing Cloud Computing Service Desk Sql Windows Hp Ux Erp Service Management Oracle Application Express Dreamweaver Html

Tiago Macedo Education Details

  • Fiap
    Fiap
    It Management
    View
  • Centro Universitário Paulistano
    Centro Universitário Paulistano
    Information Systems

Frequently Asked Questions about Tiago Macedo

What company does Tiago Macedo work for?

Tiago Macedo works for Oracle

What is Tiago Macedo's role at the current company?

Tiago Macedo's current role is Business Analyst IV at Oracle.

What is Tiago Macedo's email address?

Tiago Macedo's email address is ti****@****cle.com

What is Tiago Macedo's direct phone number?

Tiago Macedo's direct phone number is +197291*****

What schools did Tiago Macedo attend?

Tiago Macedo attended Fiap, Centro Universitário Paulistano.

What skills is Tiago Macedo known for?

Tiago Macedo has skills like Oracle, Itil, Enterprise Content Management, Sla, Requirements Analysis, Active Directory, Incident Management, Troubleshooting, Management, It Strategy, Unix, Governance.

Who are Tiago Macedo's colleagues?

Tiago Macedo's colleagues are Inga Slivitskaya, Jeffrey Ondek, Mahesh Andrew, Amarjeet Singh, Rohan Chitnis, Pratheusha .k.k, Ravi Prakash Singh.

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