Cutting and Extension specialist

• Successfully executed client consultation, wash, and style in a timely manner• Promoted and sold salon services and products• Educated clients on proper hair care and products• Employed a variety of hair styling techniques

• Acknowledged, greeted, and assisted customers• Merchandised, stocked and replenished floor stock• Developed an awareness of all promotions and advertisements• Motivated associates to uphold brand and operational values• Supervise opening and closing of store at the appropriate time

• Attracted potential customers by answering product and service questions; suggested information about other products and services.• Opened customer accounts by recording account information.• Maintained customer records by updating account information.• Resolved product or service problems by clarifying the customer's complaint; determined the cause of the problem; selected and explained the best solution to solve the problem; expedited correction or adjustment; followed up to ensure resolution.

• Assisted in creating unique marketing plans for clients• Performed research on emerging developments within the digital marketing space• Created images and layouts for clients’ online platforms• Helped with scheduling and company organization• Facilitated client relationship management• Analyzed sales and marketing data for clients