“Master the Lessons, Embrace the Challenges”Overseeing the management and ensuring the quality of leadership development programs for clients from multinational corporations including Taekwang, CJ Feed&Care, SEHC and others.Collaborating closely with MC HCM team to create comprehensive training materials across various domains, focusing on soft skills such as communication, effective supervision, decision-making and problem-solving, etc. Additionally, contributed to the development of leadership-related content, including project management, Goals setting and KPIs, DIEB leadership, and more.Working with MC HCM team to innovate training methodologies and develop experiential learning materials. Noteworthy contributions include the development of key resources such as the EQ gamecard, DIEB card, TRUE or DARE gamecard (focused on Change mgt) and the Self-awareness toolkit, etc.Coordinating and supporting senior professional trainers in the role of training assistant.Providing ongoing support to clients, addressing issues and offering solutions related to Learning & Development (L&D).Key accomplishments: • Spearheaded the establishment of “Golden hour for Learning and Sharing” culture within the MC HCM team. • Achieved satisfaction score of 4.88/5 for the effectiveness of support provided to trainers, in collaboration with the MC HCM team.

"Learning never Stops and Neither do I"Translating medical research papers, clinical trial protocols and patient records from Korean, English to Vietnamese and vice versa.Learning and interpreting medical discussions between healthcare providers, patients and families in a variety of settings, such as hospitals, clinics and telehealth consultations.Key accomplishments: • Adhering to strict confidentiality standards and maintaining accurate medical terminology.

"Driven by Curiosity, Strengthened by Challenge"Product Innovation: Actively participate in internal brainstorming sessions to conceptualize innovative footwear styles for the Salewa and Dynafit brands, leveraging customer insights and market trends.Cross-Functional Collaboration: Facilitate effective communication and information flow between customers and internal stakeholders, ensuring seamless project execution.Production Oversight: Monitor the footwear production process at the factory, addressing design and manufacturing challenges promptly.Quality Assurance: Collaborate with customers and their quality control representatives to resolve issues during design and bulk production stages.Language and Documentation: Translate technical documents and product information between English and Vietnamese for internal reference.Customs Clearance: Prepare and submit accurate customs declarations for efficient import and export processes.Supply Chain Management: Track and manage import/export shipments, resolving any logistical challenges that may arise.Key accomplishments: • On the fast track to becoming Product Development Team Leader.

"Eager to Learn, Ready to Conquer"Client Acquisition: Proactively identify and engage potential clients through social media platforms and industry networks.Market Research: Conduct in-depth market research to analyze industry trends, competitor activities, and customer needs.Consultative Sales: Provide expert advice on optimal air freight solutions, including route selection, customs clearance, and cost-effective strategies.Business Development: Develop and implement effective sales strategies to drive revenue growth and expand market reach.Relationship Management: Build and maintain strong relationships with clients, ensuring a high level of customer satisfaction.Key accomplishments: • Developed a Comprehensive Air Freight Guide: Created a detailed guide on air freight standards and regulations for shipments to Australia, enhancing operational efficiency and risk mitigation.• Rapid Revenue Growth: Achieved significant sales of 200 million VND within the first 10 days of client acquisition, demonstrating strong sales acumen and market penetration skills.• Exceptional Client Satisfaction: Gained high customer satisfaction and trust through dedicated and transparent consultations, resulting in long-term partnerships and repeat business.