Machael Gloria Email and Phone Number

This is inline with administrative job, my job description is Location Support. I am supporting Finance, IT, Legal Department and onsite office here in Alabang Muntinlupa City. Provide support to departments based on different countries (Malaysia, Singapore, and Japan). In charge of on ground administrative support to National Instrument Philippines Inc. Collaborate with Vendors and Suppliers for the acquisition of office supplies, pantry supplies, and other resources needed in the office. Utilizing Oracle to process Purchase Request. Signing and reviewing purchasing agreements with vendors, monitoring their performance and renegotiating contracts. Using quarterly and annual data to determine purchasing needs and performing inventory management. Managing purchase orders, overseeing shipping schedules and maintaining purchase records. Invoice review of Office rentals and utilities to be submitted to the Finance Department. Creation of endorsement and memorandum to be disseminated to the team.

Answers incoming inquiries and provide resolution within SLA. Establishes and maintains good working relationship with customer by providing effective customer service. Provides immediate response to all customer concerns; ensures proper coordination of details related groups as needed to address customer concern. Dispatches and schedules Technical Support. Customer follow-up for the return of Advance Replacement module. Records all events into designated tracking systems. Provides support in the preparation of pricing, quotation, and service request using Oracle. Reviews data and coordinates specification and pricing requirement with concerned department/division. Ensure prompt update and proper monitoring of all related information in the existing system in line with the customers.

Support human resources process by administering test, scheduling appointments, conducting orientation, maintaining records and information.• Welcomes new employee’s the organization by conducting orientation.• Submits employees date reports by assembling, preparing and analyzing data.• Maintains employee’s information by entering and updating employment and status-changedata.• Provides secretarial support by entering formatting and printing information.

Provide administrative support to the Broadcast Services Division. Answer telephones and courteously assist clients and employees throughout the organization.• Handle all administrative matter including composing documents and organizing offices for efficiency.• Regularly communicated with clients on timelines and quickly answered any questions and concerns they had.• Coordinate communications, track and follow up on requests, and identify those of importance which require immediate attention.• Ensure and maintain confidentiality of all communications and documentation.• Coordinated executive communications including taking calls, responding to emails, andinteracting with clients.• Perform routine clerical tasks such as mailing, copying, faxing, filing and scanning.• Maintained all office equipment including printers, copiers and computers.• Monitored office supplies and replenished stock as necessary.