Human Resources

Established positive relationships with clients and provided exceptional customer service to grow business and sales Initiated supervision, training and assignment of staff to meet company goals and expectations Effectively analyzed payroll activity, daily reports, store promotions, market trends and competitors to manage budget and meet sales plans Communicated with store and senior management on merchandise mix, visual merchandising and any employee issues Prepared sales reports, recorded sales achievements, processed financial transactions and opened/closed storeConsistently achieved and exceeded individual and store sales plan goalsMaintained excellent inventory results which met company objectives

Managed and assisted in development of business strategies and merchandise assortments Monitored key/advertised items to ensure adequate stock levels for shelf and display Recruited, coached and trained associates in sales techniques, customer service and merchandise presentation Developed positive relationships and worked closely with vendors for product placement Analyzed/managed daily exception reports, assisted with inventory, maintained list of payable and receivable accounts, and completed employee paperworkInitially hired as a Trainee; was sent to under achieving stores as a Floating Manager to quickly improve store performance and bring stores up to company standards, which resulted in promotion to Assistant Manager