Robin Van Email & Phone Number

Dongguan, Cn

Dongguan, Guangdong, China

Lead and manage the Operations organization by implementing profitable programs and processes to optimize manufacturing work flow.Drives daily performance and high impact projects that meet or exceed Safety, Quality, Schedule and Cost performance objectives. When misses occur, develops a credible recovery plan with the team.Developing people; process improvement; cost controls, quality monitoring and improvements; new product development and implementation; and customer service… Show more Lead and manage the Operations organization by implementing profitable programs and processes to optimize manufacturing work flow.Drives daily performance and high impact projects that meet or exceed Safety, Quality, Schedule and Cost performance objectives. When misses occur, develops a credible recovery plan with the team.Developing people; process improvement; cost controls, quality monitoring and improvements; new product development and implementation; and customer service optimization.Manage Key Performance Indicators and Reporting on daily performance.Champion and initiate Continuous Improvement projects to increase Revenue per Square Foot and Revenue per Employee.Implement Lean Manufacturing principles.Identify new opportunities to impact business and operations goals positively. Manages these projects to rapid completion.Direct and coordinate manufacturing activities based on policies, objectives and programs spanning manufacturing functions.Ensure Company policies and procedures are understood and consistently followed by others.Determine performance and product quality and direct accountability for that performance.Brief and communicate with customers, suppliers and corporate executives with high intensity and professionalism.Build, develop and manage manufacturing leadership team capable of carrying out needed manufacturing strategies and improving employee relations.Implement effective problem resolution process to facilitate faster improvements and improved working relationships.Establish strong partnering relationships with cross-functional management (EHS, Engineering, Sales, Quality, Finance, HR, etc.) to ensure alignment of company objectives and effective cross-functional processes.Create and maintain a regular cadence of performance feedback with direct reports. Collaboratively create development plans and coach individuals in achieving them.Create an energizing work environment that supports the Company. Show less

Dongguan, Guangdong, China

Maintain a high level of customer interaction with current accounts and aggressively pursue new business opportunities.Develop long-term business relationships and assure the highest level of customer satisfaction.Gain a good understanding of the company’s machining capabilities and product offerings that meet customer needs.Develop innovative and cost-effective solutions for customers by working with internal engineering and quality teams.Will work directly with an in-house… Show more Maintain a high level of customer interaction with current accounts and aggressively pursue new business opportunities.Develop long-term business relationships and assure the highest level of customer satisfaction.Gain a good understanding of the company’s machining capabilities and product offerings that meet customer needs.Develop innovative and cost-effective solutions for customers by working with internal engineering and quality teams.Will work directly with an in-house estimator to obtain and provide customer engineering specification requirements for the internal engineering and production team.Develop and communicate accurate estimates to the client based upon build requirements including timing of delivery and quantity of product.Provide effective and timely communication to R&D, engineering, and the customers regarding the design, production and delivery process.Work with the internal engineering team to assure a smooth engineering and production process.Validate and confirm customer RFQ’s for potential new business generation.Attend trade shows, conferences and other events that would lead to new business opportunities. Show less

Democratic Republic Of The Congo

Receive telephone calls, emails and other correspondence from customers and respond within 24 hours.Correspond and follow up with customers by sending final precision hardware parts or other schedules for approval,Assure a prompt return and communicate changes and progress of schedule.Contact customer before each jobsite delivery to assure proper scheduling of delivery and assure all logistics regarding delivery commitments are fulfilled.Coordinates and attend job site meetings… Show more Receive telephone calls, emails and other correspondence from customers and respond within 24 hours.Correspond and follow up with customers by sending final precision hardware parts or other schedules for approval,Assure a prompt return and communicate changes and progress of schedule.Contact customer before each jobsite delivery to assure proper scheduling of delivery and assure all logistics regarding delivery commitments are fulfilled.Coordinates and attend job site meetings according to the customer's schedule and requirements.Proactively anticipate customer needs and actively and periodically solicit feedback on precision hardware parts performance.Participate in developing solutions for customers with technical issues involving precision hardware parts products.Monitor production schedulesKeep project files orderly and current.Manage any project changes, revisions, revised purchase orders and change order documents and make revisions in Comsense.Attend sales meetings to provide information or input for any customer service issues. Show less