Ma'Chir Jackson Email & Phone Number

Saint Paul, Mn, Us

Burnsville, Minnesota, United States

★ Provide end-users with technical assistance and support by troubleshooting hardware, software, and network-related issues, diagnosing and resolving problems promptly to minimize downtime and optimize system performance, and installing, configuring, and maintaining computer systems, software applications, and peripheral devices.★ Collaborate with cross-functional teams to identify and implement solutions, escalating complex issues to senior technicians and supervisors as needed while also documenting and tracking support incidents using ticketing systems or designated tools and providing end-user training to enhance productivity and efficiency in utilizing hardware, software, and technology tools.★ Assist in planning and executing technology projects, staying current with technology trends, sharing knowledge with team members, meeting or exceeding customer expectations, and contributing to enhancing technical support processes and documentation.

Minneapolis, Mn

★ Managed all trucking operations, contracts, and customer service delivery across six routes at Aramark, overseeing $4M in annual revenue, 650 clients, and 15 weekly customer visits.★ Achieved 167% base business growth, ranking #22 out of 660 Territory Managers in the Northwest Region. Implemented strategies to increase account revenue by $5 on average, expanded on-demand products, and introduced additional offerings.★ Directed business development, account management, and customer service within assigned routes. Ensured timely delivery of various products, including mats, uniforms, linens, and related items. Provided strategic leadership for trucking/transportation operations, emphasizing base business growth, customer service, and route management.

Minneapolis, Mn

★ Directed business development, account management, and customer service within assigned routes, with akey focus on ensuring on-time delivery of products such as mats, uniforms, linens, and other relevantproducts.★ Managed a route consisting of approximately 120 customers providing customer service while delivering, and driving revenue growth with each customer on the route. (comprising $1M in annualrevenue)

Limerick, Pa

★ Valid commercial driver’s license (CDL) with appropriate endorsements.★ Proven experience as a truck driver and owner-operator in the transportation industry, demonstrating in-depth knowledge of trucking operations, regulations, and safety practices.★ Strong business acumen and ability to manage the financial aspects of the business, coupled with excellent communication and interpersonal skills to build and maintain client relationships.Proficiency in using technology and transportation management systems, as well as strong organizational and time management skills.

Military-Grade Engineering Program, Full Stack Network Engineer Program

480hrs (Part-time)/560 hours (Full-time) of training, education, simulations, hands-on experience, and project management that includes.

Cisco Certified Network Associate, Network And System Administration/Administrator

The Cisco Networking Academy Skills for All in Networking encompass Network Fundamentals, Routing and Switching, Network Security, Network.