Ma'Chir Jackson

Ma'Chir Jackson Email and Phone Number

Technical Support Specialist II (Internship) @ Zean-Tech Services
Saint Paul, MN, US
Ma'Chir Jackson's Location
Greater Minneapolis-St. Paul Area, United States
Ma'Chir Jackson's Contact Details

Ma'Chir Jackson work email

Ma'Chir Jackson personal email

About Ma'Chir Jackson

Results-driven network engineering student with experience designing, implementing, and managing enterprise-level networks. Proficient in network infrastructure planning, troubleshooting, and optimization, specializing in Cisco routing, switching, firewall configuration, and network security. Skilled in analyzing network performance for enhanced efficiency and reliability. Proven collaborator delivering innovative solutions, resolving complex technical issues, and actively pursuing CCNA certification. Excellent problem-solving skills and commitment to continuous learning. I am dedicated to achieving additional certifications and leveraging strong analytical, problem-solving, and relationship-building skills for success in the network engineering field. I seek opportunities to contribute to robust network infrastructures and stay updated with industry advancements.Highly motivated professional enrolled in a military-grade Network Engineering Bootcamp, pursuing three certifications, including CCNA, and gaining hands-on experience in networking and cybersecurity with routine skill testing. I excelled as a full-time and independent contractor truck driver in the freight/transportation and facilities/food service sectors, accumulating 15+ years of experience. Proficient in strategic planning, project management, process improvements, fleet management, route planning and logistics, and warehousing operations. Skilled in training and mentoring teams on safety and customer service while driving operational excellence and ensuring compliance across multi-state territories. I'm an adaptable learner known for quick adaptation to new environments.Eager to expand my professional network in the IT field. I'm actively seeking a full-time position as a Network Administrator or similar role starting Spring 2023. Outside of work and studies, I enjoy quality time with family and friends and engaging in outdoor and indoor activities like pontooning on the lake.

Ma'Chir Jackson's Current Company Details
Zean-Tech Services

Zean-Tech Services

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Technical Support Specialist II (Internship)
Saint Paul, MN, US
Website:
zeantech.net
Ma'Chir Jackson Work Experience Details
  • Zean-Tech Services
    Technical Support Specialist Ii (Internship)
    Zean-Tech Services
    Saint Paul, Mn, Us
  • Zean-Tech Services
    Technical Support Specialist Ii
    Zean-Tech Services Apr 2023 - Present
    Burnsville, Minnesota, United States
    ★ Provide end-users with technical assistance and support by troubleshooting hardware, software, and network-related issues, diagnosing and resolving problems promptly to minimize downtime and optimize system performance, and installing, configuring, and maintaining computer systems, software applications, and peripheral devices.★ Collaborate with cross-functional teams to identify and implement solutions, escalating complex issues to senior technicians and supervisors as needed while also documenting and tracking support incidents using ticketing systems or designated tools and providing end-user training to enhance productivity and efficiency in utilizing hardware, software, and technology tools.★ Assist in planning and executing technology projects, staying current with technology trends, sharing knowledge with team members, meeting or exceeding customer expectations, and contributing to enhancing technical support processes and documentation.
  • Aramark Uniform Services
    Territory Manager
    Aramark Uniform Services Feb 2022 - Mar 2023
    Minneapolis, Mn
    ★ Managed all trucking operations, contracts, and customer service delivery across six routes at Aramark, overseeing $4M in annual revenue, 650 clients, and 15 weekly customer visits.★ Achieved 167% base business growth, ranking #22 out of 660 Territory Managers in the Northwest Region. Implemented strategies to increase account revenue by $5 on average, expanded on-demand products, and introduced additional offerings.★ Directed business development, account management, and customer service within assigned routes. Ensured timely delivery of various products, including mats, uniforms, linens, and related items. Provided strategic leadership for trucking/transportation operations, emphasizing base business growth, customer service, and route management.
  • Aramark Uniform Services
    Route Sales Representative
    Aramark Uniform Services Jan 2021 - Feb 2022
    Minneapolis, Mn
    ★ Directed business development, account management, and customer service within assigned routes, with akey focus on ensuring on-time delivery of products such as mats, uniforms, linens, and other relevantproducts.★ Managed a route consisting of approximately 120 customers providing customer service while delivering, and driving revenue growth with each customer on the route. (comprising $1M in annualrevenue)
  • Aetna Freight Lines
    Owner Operator
    Aetna Freight Lines Apr 2016 - Jan 2021
    Limerick, Pa
    ★ Valid commercial driver’s license (CDL) with appropriate endorsements.★ Proven experience as a truck driver and owner-operator in the transportation industry, demonstrating in-depth knowledge of trucking operations, regulations, and safety practices.★ Strong business acumen and ability to manage the financial aspects of the business, coupled with excellent communication and interpersonal skills to build and maintain client relationships.Proficiency in using technology and transportation management systems, as well as strong organizational and time management skills.

Ma'Chir Jackson Education Details

Frequently Asked Questions about Ma'Chir Jackson

What company does Ma'Chir Jackson work for?

Ma'Chir Jackson works for Zean-Tech Services

What is Ma'Chir Jackson's role at the current company?

Ma'Chir Jackson's current role is Technical Support Specialist II (Internship).

What is Ma'Chir Jackson's email address?

Ma'Chir Jackson's email address is ma****@****orm.com

What schools did Ma'Chir Jackson attend?

Ma'Chir Jackson attended Nexgent, Cisco Networking Academy.

Who are Ma'Chir Jackson's colleagues?

Ma'Chir Jackson's colleagues are Jonathan Zean, Koffi Aklassou, Udaya Anand.

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