Machonta Wright Email & Phone Number

United States

· Effectively use the Epic system to cancel, schedule, and make needed follow-up appointments for dilated exams, pediatric visits, glaucoma testing, and retina testing· Use prioritizing and attention to detail skills to complete pre-requirement paperwork for cataract surgery · Routinely communicate with doctors and nurses verbally and electronically.

United States

· Use great interpersonal skills to enthusiastically greet patients and check them in/out.· Manage patient billing by verifying previous payments and collecting co-pays and payments.· Responsible for managing patients in all scheduling matters and confirmed the accuracy of each· Conduct all insurance verification processes prior to patient appointments to.

United States

· Instruct new hires on company policy and procedures to ensure an efficient and productive working environment.· Support fellow Customer Service Representatives (CSR) with key tasks to process client and customer requests.· Maintain a 90% Customer Service Satisfaction rating.· Regularly handle accounts under ResMed’s Sleep and Ventilation Program.· Takes.

Responsible for taking inbound calls from vendors and customers.* Ensures quota of 250 outbound calls per week are made directly to new and returning customers.* Input new customer and vendor information into Salesforce.* Obtain billing information via phone, email, or fax.* Establish quality customer relationships to purchase on behalf of the.

Worked closely with supervisor to complete everyday assigned tasks.* Use computers for various applications, such as database management or word processing.* Answer telephones and give information to callers, take messages, or transfer calls toappropriate individuals.* Create, maintain, and enter information into databases.* Complete forms in accordance.

Responsible for taking inbound and making outbound calls relating to merchandise, deals,and orders.* Handled various forms of payment.* Scheduled deliveries.

Read source documents, handled payment options, and trained new hires.* Assisted dispatchers on client arrival times.* Shared personal experiences regarding the tours to generate sales while strategizing newmarketing ideas.

Answer telephones, direct calls, and take messages.* Compile, copy, sort, file, and/or mail out records of office activities, transcripts,and diploma notifications.* Operate office machines, such as photocopiers and scanners, facsimile machines,voice mail systems, and personal computers.* Review files, records, and other documents to obtain information to.

Associate'S Degree, Health/Health Care Administration/Management, Sophomore

Diploma