Create layouts, arrange text/images, and edit guest-facing holiday guides using Adobe InDesign (The Ritz-Carlton, Amelia Island)Manage product design (using Procreate and Adobe Illustrator) and ecommerce activity including related analytics (using Google Analytics) for macilane.orgClient projects include: merchandise design, logos, gift tags/cards, handouts, coloring pages, photography, website design

Educate and communicate with prospective graduate students via information sessions and emailAdvise prospective graduate students through the application process and provide student perspective as a member of the inaugural MSBA class

Trained incoming Sales Office employees on the application of Ritz-Carlton brand standards

Awarded the Five Star Employee of the Quarter, Nominated for Five Star Employee of the YearCoordinated with writers and executives from platforms, such as Forbes, Travel + Leisure, and Today, as well as an external public relations agency to provide seasonal hotel deliverables, maximizing local, national, and international resort coverage of packages, events, and area highlightsCreated copy and edited four to seven guest-facing seasonal guides (20 pages each) per yearManaged calendars, created contracts, organized proposal/site visit materials, and scheduled guest amenities for one Group Sales Manager, one Senior Group Sales Manager and the Director of Public RelationsFostered tangible leadership skills through mentoring relationships with top executives of an established company founded upon unwavering customer service

Designed, monitored, and optimized Facebook ads for real estate agents across the United States and Canada, integrating feedback from personal communication with all clients into each targeting strategy