Child Care Consultant
CurrentIn this role, I am responsible for assisting clients find various resources from child care to legal services. I answer incoming phone calls and emails, take diligent notes on each client's needs, empathize with them, and fill out the appropriate paperwork for their case. I also assist in conducting the research for these cases in which I contact providers (day care centers, veterinarians, attorneys, etc.), gather the necessary information, and complete referral forms. I am the company's Nanny Find Specialist, and in this role I screen nanny candidates based on the family's needs, schedule interviews, conduct interviews, send candidate referrals, and maintain consistent communication with each family during their search. I have also taken on the role as one of the company's Educational Specialists, in which I help guide clients in the right direction to reach their educational and career goals.