Maciej Tkaczyński

Maciej Tkaczyński Email and Phone Number

Customer Experience Manager @ Melex Sp. z o.o.
mielec, podkarpackie, poland
Maciej Tkaczyński's Location
Mielec, Podkarpackie, Poland, Poland
About Maciej Tkaczyński

I have more than 9 years of customer-facing roles, including 3 years of logistics experience, in global companies and start-up as well. Experienced in leading white and blue collars, working in diverse, international, cross-functional teams. Had a possibility to cooperate with C and D-levels, create standards, scale and restructure the business.

Maciej Tkaczyński's Current Company Details
Melex Sp. z o.o.

Melex Sp. Z O.O.

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Customer Experience Manager
mielec, podkarpackie, poland
Website:
melex.com.pl
Employees:
17
Maciej Tkaczyński Work Experience Details
  • Melex Sp. Z O.O.
    Customer Experience Manager
    Melex Sp. Z O.O. Dec 2023 - Present
    Mielec, Woj. Podkarpackie, Polska
  • °Cryo Science
    Logistics Manager
    °Cryo Science Jul 2020 - Oct 2023
    - Leading an operational team of 4 members- Managing logistics and warehouse processes (ERP)- Providing and ensuring a high level of customer service- Creating and optimizing standards and procedures within operational department- Coordinating sales and operating activities
  • °Cryo Science
    Key Account Manager
    °Cryo Science Jul 2019 - Jun 2020
    - Managing a global network of distributors on 3 continents- Supporting subsidiaries in the USA and UAE- Implementing CRM- Coordinating sales and operating activities- Representing the company at events and fairs
  • °Cryo Science
    Sales Coordinator
    °Cryo Science Jun 2018 - Jun 2019
    - Establishing and maintaining both direct and B2B clients- Processing orders- Cooperating with operations, marketing and accounting teams
  • Voestalpine
    Sales Coordinator
    Voestalpine Oct 2017 - Jun 2018
    - Handling and supervising orders from enquiry to production- Being responsible for APQP and PMR- Recognising, anticipating and solving customer problems- Participating in the 6S team
  • Voestalpine
    Sales Specialist
    Voestalpine Aug 2016 - Oct 2017
    - Managing RFQs- Maintaining master data related to customers- Drafting offers and cost breakdowns- Establishing rapport with OEM - TIER 1 - TIER 2 customers
  • Techtronic Industries - Tti
    Field Marketing Executive In Milwaukee
    Techtronic Industries - Tti Jan 2015 - Oct 2015
    Polska
    - Participating in European Leadership Development Program- Introducing and implementing the JSS project in Europe- Cooperating with wholesalers and retailers in Poland- Attending conferences and workshops within the EMEA region
  • Michelin
    Commercial Advisor
    Michelin Aug 2013 - Aug 2014
    Bucharest, Romania
    - Collaborating with wholesalers and account managers- Managing Demand-to-Cash process- Acting as Industrial Tyres Line Lead for PL-CZ-SK and Baltics Countries- Overseeing deliveries from warehouses and plants
  • Decathlon
    Department Manager
    Decathlon Jul 2012 - Sep 2012
    Opole, Woj. Opolskie, Polska
    Department manager (trainee, store located in Opole, full-time during summer break): Working on merchandise and selling goods to customers Managing sales team of 3 people (i.e.: work schedule, holidays break) Leading weekly sales meetings

Maciej Tkaczyński Education Details

Frequently Asked Questions about Maciej Tkaczyński

What company does Maciej Tkaczyński work for?

Maciej Tkaczyński works for Melex Sp. Z O.o.

What is Maciej Tkaczyński's role at the current company?

Maciej Tkaczyński's current role is Customer Experience Manager.

What schools did Maciej Tkaczyński attend?

Maciej Tkaczyński attended Poznan School Of Logistics, Uniwersytet Ekonomiczny W Poznaniu, Uniwersytet Ekonomiczny We Wrocławiu (Daw. Akademia Ekonomiczna Im. Oskara Langego We Wrocławiu), Uniwersytet Ekonomiczny We Wrocławiu (Daw. Akademia Ekonomiczna Im. Oskara Langego We Wrocławiu).

Who are Maciej Tkaczyński's colleagues?

Maciej Tkaczyński's colleagues are Mariusz Wójcik, Joanna Łabuz, Andrzej Łącz, Wojciech Przydział, Jakub Krużel, Piotr Hnat, Reymart Balin.

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