Experienced Technical Manager with a strong background in the aviation industry, skilled in CAD design, product development, and customer support. Detail-oriented and proactive professional with a track record of successfully managing technical teams and delivering high-quality results.Key Qualifications:- CAD Design and New Product Development: Proficient in 3D design and CAD development, utilizing cutting-edge software to create innovative and precise designs.- Team Management: Adept at coordinating and supporting CAD technicians, ensuring efficient workflow and adherence to project timelines.- Technical Documentation: Experienced in preparing comprehensive technical and user documentation for all product deliveries, ensuring clear communication and customer satisfaction.- Customer Support: Dedicated to providing exceptional customer service, including demonstrations, presentations, training, and pre-and after-sales support.- IT Support and Compliance: Skilled in assisting and maintaining IT infrastructure, resolving technical issues, and following health and safety regulations and ISO standards.Responsibilities:- Product design and validation, 3D design and CAD development for aviation projects- Create and manage patterns- Prepare technical documentation for product deliveries- Continuous quality improvement- Liaise with Sales and Production departments for work schedule coordination- Provide technical support to the production team- Support customers and the sales department with demonstrations, presentations, training, and pre-and after-sales assistance- Assist in IT framework maintenance and daily internal IT support- Ensure compliance with health and safety regulations and relevant aspects of ISO standardsWith expertise in CAD design, new product development, and customer support and strong leadership and technical skills, I am well-equipped for technical management roles across diverse industries

Performed technical checks and provided support for customer computers and mobile devices, resolving issues with a 98% success rate.Maintained and monitored computer systems and networks, ensuring optimal performance and reliability.