𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐋𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐝 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 with a 25 years expertise documented in Process Improvement, People Management and Stakeholders Cooperation𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐭𝐢𝐞𝐬 : Delivery Excellence , Business Process Improvement , Results Oriented , Customer Success , Operations Management , Cross Functional , People Process & Project Management, Risk & Cost Management , Analytical Skills , Emotional Management , Change Management - 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐎𝐩𝐭𝐢𝐦𝐢𝐬𝐚𝐭𝐢𝐨𝐧in 30+ sites in Central and Eastern European countries. Implemented improvements in courier productivity, warehouse productivity and cost efficiency on a YoY basis- 𝐒𝐜𝐨𝐫𝐞𝐜𝐚𝐫𝐝 𝐚𝐧𝐝 𝐫𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐩𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧 for 3 units comparing 4 types of KPIs (Productivity, Quality, Quantity and Cost) at weekly, monthly and yearly levels.- 𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫𝐬 𝐜𝐨𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧 – confirmed by direct cooperation with 7 customers in contractual handling of warehouse and customer service processes, maintaining OTIF (On Time in Full), and future contract extensions.- 𝐁𝐮𝐝𝐠𝐞𝐭 𝐏𝐫𝐞𝐩𝐚𝐫𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 in the managed unit with savings achievement.- 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 of supply chain improvement 𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 𝐚𝐧𝐝 𝐥𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬 𝐭𝐨𝐨𝐥𝐬. Implementation and analysis cover : mapping of current processes, tool implementation risk analysis and cost estimation. Solutions presented directly to customer Board, IT and management. Return on investment (ROI) achieved before implementation launching.- 𝐏𝐞𝐨𝐩𝐥𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 - blue and white collars with 4 management levels. Maintained turnover rate, and improved employee satisfaction by 2 PP (percentage points) vs previous year according to EOS (𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞 𝐎𝐩𝐢𝐧𝐢𝐨𝐧 𝐒𝐮𝐫𝐯𝐞𝐲) by implementing and enforcing a coaching and feedback culture and enabling appropriate levels of work/life balance approach within the teams. - Ability to establish 𝐊𝐞𝐲 𝐏𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐈𝐧𝐝𝐢𝐜𝐚𝐭𝐨𝐫𝐬 (𝐊𝐏𝐈𝐬) to measure the success of continuous improvement initiatives. - 𝐒𝐭𝐫𝐨𝐧𝐠 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐩𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 experienced with worldwide corporate, and small private companies developing career from supervisor up to Director level. 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐝 𝐰𝐢𝐭𝐡 𝐬𝐮𝐜𝐜𝐞𝐬𝐬 𝐛𝐲 𝐫𝐮𝐧𝐧𝐢𝐧𝐠 𝐨𝐰𝐧 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬, with high focus of direct customer faced cooperation, cost management, and customers satisfaction management.