-Collaborated within a dynamic team to provide Managed Services to clients, adhering to predefined Service Level Agreements (SLAs)-Maintaining excellence in service delivery.-Managing multiple customer inquiries via phone, live chat, and email simultaneously while providing accurate and timely responses to each. -Prioritizing and addressing multiple support tickets in a ticketing system, ensuring that urgent issues are handled promptly, while also managing routine requests.

- Delivering excellent customer service and installation support to customers - maintain compliance with all Health and Safety procedures- Checking signal strength, testing equipment, fixing faults- Conduct testing of communication equipment and systems- Writing and reviewing of status reports - Install Broadband products

- Operate as a Sales Executive (D2D) on behalf of Vodafone- Selling TV packages, fixed lines & broadbands to homes- Operated computer systems and undertook general administration duties - Driven and ambitious in meeting targets on a weekly basis

Operating through an extensive nationwide network, Senaca specialises in the secure transportation and storage of cash and valuables, cash processing for businesses, and a range of support services for ATM networks- Took cash orders and organised for secure delivery- Responsible for counting cash and storing funds securely- Operated computer systems and undertook general administration duties- Ensured the constant availabity of funds for business and ATM networks

-Responsible for devising menus and preparing and cooking food for clients- Implemented an effective stock control system and order stock as required- Dealt with difficult clients with a range of disabilities sorting out issues/ queries/ problems on a regular basis in a professional and courteous manner

- Patrol premises and circulate between customers monitoring and observing- Prevented loss due to theft and wrote daily reports of activities and irregularities- Ensured premises was secured safely at close of business

- Took orders, served food, operated checkout and processed payments- Assisted with food preparation/cooking- Worked as part of a team provided a high level of customer service- Responsible for reconciling checkouts at close of business

- Served customers and provided a high standard of customer service - Responsible for the maintenance and repair of restaurants machines- Operated checkout and processed payments

- Worked as a grill chef in popular and busy restaurant- Assisted with food preparation and general kitchen duties