Mack Mitchell Email & Phone Number

Greer, Sc

*Executed daily processes related to the building of BMW SUVs at the plant (LC1, LC5 & LCX); Ryder Logistics processed a total of 248 53 ft. trailers per day to support the BMW plant and its suppliers.*Managed staffing, safety, and flexing labor for 368 Hourly Associates and 16 Managers throughout the day to control costs and maintain the highest level of quality, while maintaining a safe and stable workforce.*Responsible for Training & Cross-Training to include creating and implementing work instructions.*Daily Gemba Walks internally and weekly Housekeeping and Process Validation Audits with the customer.*Contractual KPIs that had a financial impact were introduced to the Team (Inbound Unloading 1.5%, Outbound Loading 1.5%, and Inventory Accuracy 1%); each carried a penalty if not above the contractual agreed measurements in the monthly billing process.*Heavily involved in establishing KPIs that were being measured and shared with the team internally .26% margin for 203 for transportation, 30 drivers, 7-day, 24-hour schedule to support BMW running schedule and returnable shipping schedule.*Switching moves per month 5 Switcher trucks, 7 Day cabs.*Trucks for Shuttles, 10 Dispatchers Round Trips for Shuttles 1,612 trips per month invoiced to BMW.*Switcher yard moves 23,055 per month.*Exceeded all KPIs for Transportation: Average time of roundtrip; delay time due to Drivers; Driver hours.*Zero customer interruptions due to Transportation excellence and daily collaboration with the customers.*Ryder provided 33 trailers to BMW.

Atlanta, Ga

*Managed the execution of daily processes related to the build of Lockheed Martin C-10 Commercial Airplanes.*Managed the Picking, Kitting, Quality Inspection, Inventory, Receiving, Shipping, and the final crate build of the C-130 Commercial Plane process.*Managed safety, staffing, and flexing labor throughout the day to control cost and maintain the highest level of quality, while maintaining a safe and stable workforce.*Responsible for Training and Cross-Training to include creating and implementing work instructions.*Focused on establishing KPIs that were being measured and shared with the team internally.*Worked onsite each day with the customer (Lockheed Martin), as the customer worked side-by-side with CEVA GS as part of the Quality Process, which was a critical part of the airplane build process.*Reported back to the customer on the daily build progression and timeline related to each C-130 Kit Build, with the daily focus on Safety, Quality Performance, and overall On-Time Service to the customer.

Atlanta, Ga

*Created and managed the flow of goods to establish a more productive picking logic.*Established and updated the operational Work Instructions.*Established a layout that eliminated waste as it related to the Outbound and Inbound processes.*Implemented a tool that could be used to measure productivity and establish a baseline in all departments based on the current KPIs.*Developed a Cross-Training Matrix to be used to uphold Compliance, Regulatory, Safety, and Training across all departments.*Daily Dock-to-Stock measurements to include the flow of the Returns & Repack Departments.

Simpsonville, Sc (5 Locations In The Southeast)

*Managed, planned, organized, and controlled the entire warehousing for 3 facilities (Scotts Miracle Gro & Ingevity Chemicals).*Managed 18 salaried managers and 165 hourly associates that included a combined 1.1M sq. ft.*Managed and implemented the E-Commerce Department of the Scotts organization.*Optimized management of inventory to minimize working capital while delivering best-in-class service levels.*Worked closely with Client Representatives to ensure customer satisfaction.*Maintained Compliance in all Haz-Mat, Haz-Whopper, RICRA, 40-Hour Refresher & DOT Training for all associates.*Environmental, Health and Safety (EH&S) regulations were managed on a daily basis.*Designed and maintained monthly metrics reports (KPIs).*Managed the order fulfillment process, including receiving P.O.’s, while using the SAP EWM full RF system.*Responsible for all Financial Reporting and Compliance for sites to include budget vs. financial monthly reporting.

Dallas, Tx

*Monitored the quality, quantity, cost, and efficiency of the movement and storage of goods.*Identified and communicated key responsibility and practices to ensure Safety, Teamwork, and promote a successful attitude.*Managed the operation on an hour-by-hour basis to balance and ensure proper labor/flow by departments.*Reported hourly updates on the associates’ performance from a high level to the lowest performers, along with complete documentation to support the data.*KPIs/Metrics – Safety, Productivity, Utilization & Effectiveness was part of the daily SLT discussion with the Client.*Scheduled warehouse personnel to different tasks and areas to ensure proper staffing, as this was a cross-dock facility with different departments that required the associates to make receiving judgments on how the freight was received into the system.*SOP Audits and Internal Compliance by department were part of the daily plan and part of the customer’s expectations.*Responsible for the overall plan for the day and explanations of any failures or exceeding the plan.

Sturtevant, Wi

*Managed, planned, organized, and controlled the entire warehousing for 4 facilities and relocated the Johnson Outdoors Operation from Santa Cruz, CA to Sturtevant, WI.*Optimized management of inventory to minimize working capital while delivering best-in-class service levels.*Worked closely with Client Representatives to ensure customer satisfaction.*Maintained Compliance in all Haz-Mat, Haz-Whopper, 40-Hour Refresher & DOT Training for all associates.*Managed LEED and Green Initiatives compliance.*Environmental, Health & Safety (EH&S) regulations were managed on a daily basis.*Designed and maintained monthly metrics reports (KPIs).*Managed the order fulfillment process including receiving P.O.’s while using the WM4000 (Infor) full RF system.*Responsible for all Financial Reporting and Compliance for sites.

Sturtevant, Wi

*Managed, planned, organized, and controlled the entire warehousing for 3 facilities.*Optimized management of inventory to minimize working capital while delivering best-in-class service levels.*Worked closely with Client Representatives to ensure customer satisfaction.*Maintained Compliance in all Haz-Mat, Haz-Whopper, 40-Hour Refresher & DOT Training for all associates.*Managed LEED & Green Initiatives compliance.*Environmental, Health & Safety (EH&S) regulations were managed on a daily basis.*Designed and maintained metrics reports (KPIs).*Managed the workload while using the WMS4000 (Infor) RF System.

Mesquite, Tx

*Planned, organized, and controlled the entire warehouse operation.*Scheduled warehouse personnel to various tasks and areas to ensure proper staffing for selection and receipt of products in a cost-effective and timely manner.*Developed budgets and staffing plans to meet corporate goals.*Monitored the quality, quantity, cost and efficiency of the movement and storage of goods.*Identified and communicated key responsibility and practices to ensure Safety, Teamwork, and promote a successful attitude.