Mack Rogers

Mack Rogers Email and Phone Number

Customer Relationship Advocate | Editor | Problem Solver | Consumer Lender | Risk Management | Communicator | Analyzer | Critical Thinker | Writer | Copy Editor | Blogger | Empath @ Fidelity Investments
boston, massachusetts, united states
Mack Rogers's Location
Raleigh-Durham-Chapel Hill Area, United States
About Mack Rogers

Retail Banker with 5+ years of lending and risk management experience working with branches in the East TN area with banking software challenges and delivering excellent client experience. Freelancer offering creative writing services including workshopping, feedback, and ghostwriting. Owner of a local homemade baked goods business. Specialities:Financial ServicesConsumer LendingLoan ServicingRisk ManagementWritten and Verbal CommunicationAnalytical ResearchMicrosoft OfficeWordpressGhostwritingEditing

Mack Rogers's Current Company Details
Fidelity Investments

Fidelity Investments

View
Customer Relationship Advocate | Editor | Problem Solver | Consumer Lender | Risk Management | Communicator | Analyzer | Critical Thinker | Writer | Copy Editor | Blogger | Empath
boston, massachusetts, united states
Website:
fidelity.com
Employees:
52767
Mack Rogers Work Experience Details
  • Fidelity Investments
    Customer Relationship Advocate
    Fidelity Investments Jan 2024 - Present
    -Providing customer support regarding their investment interests.
  • Zero Readers Magazine
    Poetry Editor
    Zero Readers Magazine Aug 2023 - Present
    -Reviewed each poetry submission for publication consideration.-Collaborated with fellow editors to determine magazine image.-Held regular editor meetings to stay on mission.
  • Split Lip Magazine
    Poetry Reader
    Split Lip Magazine Apr 2023 - Present
    -Provided comments on poetry submissions weekly.-Cooperated with editors to ensure magazine image is upheld.
  • Pencilhouse
    Staff Critic
    Pencilhouse Mar 2023 - Present
    -Outlined strengths and weaknesses of client submitted poetry.
  • Truist
    Banker
    Truist Jan 2021 - Jan 2024
    Clayton, North Carolina, United States
    -Recommend banking products that prioritize client benefit.-Researching and resolved unique client issues, collaborating with multiple departments.-Reduced risk per BSA and AML rules.-Liaison between bank segments including fraud prevention.-Maintained internal sales performance and relationship management.-Employed effective listening and problem-solving skills while multi-tasking to support banking operations and clients.
  • Poplar Street Provisions
    Business Owner
    Poplar Street Provisions Mar 2023 - Aug 2023
    Johnson City, Tennessee, United States
    -Prepared and sold baked goods for sale at local general store.-Managed social media for business.-Collaborated with vendors for events.
  • Upwork
    Freelance Writer
    Upwork Mar 2022 - May 2022
    -Negotiated contracts for freelance services.-Collaborated with clients to create written products to their liking.
  • Suntrust
    Teller
    Suntrust Mar 2018 - Jan 2021
    Morristown, Tennessee, United States
    -Managed cash vaults for the branch.-Processed client transactions in a timely manner.-Complied with banking rules and regulations.-Identified client needs, referring to bankers to assist.-Minimized fraud by monitoring client accounts and sharing fraud prevention knowledge with clients.-Demonstrated excellent knowledge of Microsoft Office.
  • Gamestop
    Senior Guest Advisor
    Gamestop Nov 2017 - Oct 2018
    Jefferson City, Tennessee
    -Marketed product for retail sales.-Utilized merchandising to enhance brand recognition.-Supervised entry-level teammates.-Demonstrated excellent customer service.
  • Blend Fitness Online
    Content Writer Intern
    Blend Fitness Online Aug 2017 - Aug 2018
    Remote
    -Contributed articles for business website weekly with 3,000 word minimum.-Corresponded with owner and class instructors daily to deliver articles ahead of deadline.
  • Lakeway Publishers Inc
    Copy Editor
    Lakeway Publishers Inc Aug 2016 - Aug 2017
    Morristown, Tennessee, United States
    -Coordinated with local funeral homes for the obituaries section.-Edited the daily Citizen Tribune newspaper in print and electronic forms.-Organized monthly and annual special publications.-Updated social media with latest news stories.-Cooperated with staff to meet deadlines for all print and electronic projects.
  • Gamestop
    Senior Game Advisor
    Gamestop Aug 2015 - Aug 2016
    -Marketed product for retail sales.-Utilized merchandising to enhance brand recognition.-Supervised entry-level teammates.-Demonstrated excellent customer service.

Mack Rogers Education Details

Frequently Asked Questions about Mack Rogers

What company does Mack Rogers work for?

Mack Rogers works for Fidelity Investments

What is Mack Rogers's role at the current company?

Mack Rogers's current role is Customer Relationship Advocate | Editor | Problem Solver | Consumer Lender | Risk Management | Communicator | Analyzer | Critical Thinker | Writer | Copy Editor | Blogger | Empath.

What schools did Mack Rogers attend?

Mack Rogers attended University Of Tennessee-Knoxville.

Who are Mack Rogers's colleagues?

Mack Rogers's colleagues are Aaron Francis, Ashwini Salimath, Matthew Lam, Mohammed Ateeq, Jim Neidenbach, Omar Moustafa, Katherine S. Hsieh.

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