Mack Rogers Email and Phone Number
Retail Banker with 5+ years of lending and risk management experience working with branches in the East TN area with banking software challenges and delivering excellent client experience. Freelancer offering creative writing services including workshopping, feedback, and ghostwriting. Owner of a local homemade baked goods business. Specialities:Financial ServicesConsumer LendingLoan ServicingRisk ManagementWritten and Verbal CommunicationAnalytical ResearchMicrosoft OfficeWordpressGhostwritingEditing
Fidelity Investments
View- Website:
- fidelity.com
- Employees:
- 52767
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Customer Relationship AdvocateFidelity Investments Jan 2024 - Present-Providing customer support regarding their investment interests.
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Poetry EditorZero Readers Magazine Aug 2023 - Present-Reviewed each poetry submission for publication consideration.-Collaborated with fellow editors to determine magazine image.-Held regular editor meetings to stay on mission.
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Poetry ReaderSplit Lip Magazine Apr 2023 - Present-Provided comments on poetry submissions weekly.-Cooperated with editors to ensure magazine image is upheld. -
Staff CriticPencilhouse Mar 2023 - Present-Outlined strengths and weaknesses of client submitted poetry. -
BankerTruist Jan 2021 - Jan 2024Clayton, North Carolina, United States-Recommend banking products that prioritize client benefit.-Researching and resolved unique client issues, collaborating with multiple departments.-Reduced risk per BSA and AML rules.-Liaison between bank segments including fraud prevention.-Maintained internal sales performance and relationship management.-Employed effective listening and problem-solving skills while multi-tasking to support banking operations and clients. -
Business OwnerPoplar Street Provisions Mar 2023 - Aug 2023Johnson City, Tennessee, United States-Prepared and sold baked goods for sale at local general store.-Managed social media for business.-Collaborated with vendors for events.
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Freelance WriterUpwork Mar 2022 - May 2022-Negotiated contracts for freelance services.-Collaborated with clients to create written products to their liking. -
TellerSuntrust Mar 2018 - Jan 2021Morristown, Tennessee, United States-Managed cash vaults for the branch.-Processed client transactions in a timely manner.-Complied with banking rules and regulations.-Identified client needs, referring to bankers to assist.-Minimized fraud by monitoring client accounts and sharing fraud prevention knowledge with clients.-Demonstrated excellent knowledge of Microsoft Office. -
Senior Guest AdvisorGamestop Nov 2017 - Oct 2018Jefferson City, Tennessee-Marketed product for retail sales.-Utilized merchandising to enhance brand recognition.-Supervised entry-level teammates.-Demonstrated excellent customer service. -
Content Writer InternBlend Fitness Online Aug 2017 - Aug 2018Remote-Contributed articles for business website weekly with 3,000 word minimum.-Corresponded with owner and class instructors daily to deliver articles ahead of deadline. -
Copy EditorLakeway Publishers Inc Aug 2016 - Aug 2017Morristown, Tennessee, United States-Coordinated with local funeral homes for the obituaries section.-Edited the daily Citizen Tribune newspaper in print and electronic forms.-Organized monthly and annual special publications.-Updated social media with latest news stories.-Cooperated with staff to meet deadlines for all print and electronic projects. -
Senior Game AdvisorGamestop Aug 2015 - Aug 2016-Marketed product for retail sales.-Utilized merchandising to enhance brand recognition.-Supervised entry-level teammates.-Demonstrated excellent customer service.
Mack Rogers Education Details
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English | Creative Writing
Frequently Asked Questions about Mack Rogers
What company does Mack Rogers work for?
Mack Rogers works for Fidelity Investments
What is Mack Rogers's role at the current company?
Mack Rogers's current role is Customer Relationship Advocate | Editor | Problem Solver | Consumer Lender | Risk Management | Communicator | Analyzer | Critical Thinker | Writer | Copy Editor | Blogger | Empath.
What schools did Mack Rogers attend?
Mack Rogers attended University Of Tennessee-Knoxville.
Who are Mack Rogers's colleagues?
Mack Rogers's colleagues are Aaron Francis, Ashwini Salimath, Matthew Lam, Mohammed Ateeq, Jim Neidenbach, Omar Moustafa, Katherine S. Hsieh.
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