Mack Smith Email & Phone Number

Houston, Texas, United States

Jasper, Texas, United States

Recruit, interview and train/lead service staff relative to production requirementsMaintain department finances within parameters established by dealer principalMonitor/control all warranty activity to ensure compliance with policies and proceduresAdminister payroll for service and parts staffReview and evaluate parts & sales performance, conduct performance evaluations

Tomball, Texas, United States

Advise customers on the value of maintaining their vehicle.Provide exceptional hospitality and follow-up process of each repair order to keep customers updated throughout the day.Ensure all work is completed with the highest quality.Deliver vehicles to customers and answer any questions, review work performed and explain warranty.

Houston, Texas, United States

Advise customers on the value of maintaining their vehicle.Provide exceptional hospitality and follow-up process of each repair order to keep customers updated throughout the day.Ensure all work is completed with the highest quality.Deliver vehicles to customers and answer any questions, review work performed and explain warranty.

Stafford, Texas, United States

Advise customers on the value of maintaining their vehicle.Provide exceptional hospitality and follow-up process of each repair order to keep customers updated throughout the day.Ensure all work is completed with the highest quality.Deliver vehicles to customers and answer any questions, review work performed and explain warranty.

La Porte, Texas, United States

Pre-Sales and Delivery to both large and small format stores.Built backroom inventories by maximizing profitability through operations excellence, asset utilization and cost control.Actively build new business by developing relationships with store managers and supervisors in key accounts.Peer Team Leader-provided leadership to continue the growth and development of new employees.

Beaumont, Texas, United States

Managed day-to-day operations of facilities and subordinate staff including administrative assistants, technicians and porters.Exceeded customer’s expectations and ensured customer satisfaction throughout entire service experience. Maximized profitability through operations excellence, asset utilization and cost control.Ranked first in our zone and ninth in the nation for customer satisfaction.

Beaumont, Texas, United States

Managed all daily operations of staff and facility.Responsible for purchasing, inventory control, accounts payable, accounts receivable, sales and product delivery.Targeted sales, profit and expense management.Aggressively grew revenue by maximizing profitability.Analyzed the business to determine shortfalls and develop action plans.