Service Desk Team Lead
Current
Jan 2021 - Present
AeroLeads people directory · profile
Mac Kay Email & Phone Number
Technical Wizardry Extraordinaire
at
Solid Networks, Inc.
1 work email found
@solidnetworks.com
1 phone found area 541
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Technical Wizardry Extraordinaire
Location
Modesto, California, United States
Company size
Who is Mac Kay? Overview
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Quick answer
Mac Kay is listed as Technical Wizardry Extraordinaire at Solid Networks, Inc., a company with 32 employees, based in Modesto, California, United States. AeroLeads shows a work email signal at solidnetworks.com, phone signal with area code 541, and a matched LinkedIn profile for Mac Kay.
Mac Kay previously worked as Service Desk Team Lead at Solid Networks, Inc. and Service Desk Specialist at Solid Networks, Inc.. Mac Kay studied at De Anza College.
Company email context
Email format at Solid Networks, Inc.
This section adds company-level context without repeating Mac Kay's masked contact details.
{first}.{last}@solidnetworks.com
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AeroLeads found 1 current-domain work email signal for Mac Kay. Compare company email patterns before reaching out.
Profile bio
About Mac Kay
Experienced Technologist with a demonstrated history of performance in the telecommunications and internet industry. Strong business development professional skilled in Computer Repair, Network Management, Session Initiation Protocol (SIP), Voice over IP (VoIP), E-commerce, and Metro Ethernet.
Listed skills include Troubleshooting, Wifi, E Commerce, Microsoft Office, and 45 others.
Current workplace
Mac Kay's current company
Company context helps verify the profile and gives searchers a useful next step.
Solid Networks, Inc.
9 roles
Mac Kay work experience
A career timeline built from the work history available for this profile.
Service Desk Specialist
May 2018 - Jan 2021
Provisioning Engineer / Technical Suport
Infostructure
Ordered circuits and services from wholesale carriers to connect with internal networks and hardware.Worked with IT staff and Field Services staff to build out internet and voice services.Routinely worked in Class 5 Switch to activate, test and terminate voice services. Supported residential and business customers with internet and voice service issues..
Aug 2013 - Nov 2017
Sales Coordinator / Sales Engineering
Rio Networks
Processed all incoming orders from Sales Staff. Reviewed for accuracy and service compatibility. Created internet and telephony solutions to meet customer needs. Managed Agent Channel; providing service proposals and product solutions.Tracked and provided payments to the Agents as part of their contracts for selling our services. Actively pursued.
Jun 2010 - Aug 2013
Technical System Manager
Edcon, Inc.
Worked with Graphic Designer to build websites for the various subsidiaries of the company.Rebuilt multiple computers.Designed and implemented a new network infrastructure. Migrated entities from a legacy billing system to a full QuickBooks deployment. Photographed all new properties for Real Estate listings and designed all fliers.
Feb 2009 - Jun 2010
Sales And Support
Vudu, Inc
Supported existing customer with technical questions during setup and use of the set top box. Provided pre-sales support to potential customers with questions about internet requirements and HDTV compatibility. Provided training to new customer service staff.Routinely coordinated with Engineering and QA for trouble diagnosis and feature development. Vudu.
Apr 2007 - May 2008
Member Of Technical Staff
Marquee, Inc.
Helped to develop the back end system for managing customer purchases.Tested front end as website and customer management systems were developed.Deployed testing procedures to Beta Customers and recorded test results as new features and patches were released. Directly coordinated with Engineers for trouble resolution and product development suggestions..
Apr 2007 - May 2007
Sales Manager
Managed sales team for the Streaming Media Services group.Answered pre-sales questions for customers.Resolved customer order issues.Assisted my staff with escalated customer issues and helped train them in deescalation. Worked on in house order system written in Pearl and PHP.Logitech acquired Slim Devices in October of 2006
Oct 2006 - Apr 2007
Sales Manager
Slim Devices
Answered pre-sales questions for customers.Resolved customer order issues.Tracked and reported sales monthly and yearly providing growth information and developed annual sales curve. Trained new staff on the product and order process. Logitech acquired Slim Devices in October of 2006
Sep 2005 - Oct 2006
Team & coworkers
Colleagues at Solid Networks, Inc.
Other employees you can reach at solidnetworks.com. View company contacts for 32 employees →
DP
David Pereira
Colleague at Solid Networks, Inc.
Modesto, California, United States, United States
View →
AC
Alec Carson
Colleague at Solid Networks, Inc.
Modesto, California, United States, United States
View →
DM
Don Mundello Jr
Colleague at Solid Networks, Inc.
Modesto, California, United States, United States
View →
AV
Andrew Vigil
Colleague at Solid Networks, Inc.
Tracy, California, United States, United States
View →
JR
Juan Rodriguez
Colleague at Solid Networks, Inc.
Stockton, California, United States, United States
View →
MP
Mark Picciuto
Colleague at Solid Networks, Inc.
Middleton, Idaho, United States, United States
View →
JM
Joshua Miller
Colleague at Solid Networks, Inc.
Modesto, California, United States, United States
View →
MW
Michelle Walshaw
Colleague at Solid Networks, Inc.
Oakdale, California, United States, United States
View →
JV
John Von Kram
Colleague at Solid Networks, Inc.
Salida, California, United States, United States
View →
DO
Damien Owen
Colleague at Solid Networks, Inc.
Salida, California, United States, United States
View →
David Pereira
Colleague at Solid Networks, Inc.
Modesto, California, United States, United States
View →
AC
Alec Carson
Colleague at Solid Networks, Inc.
Modesto, California, United States, United States
View →
DM
Don Mundello Jr
Colleague at Solid Networks, Inc.
Modesto, California, United States, United States
View →
AV
Andrew Vigil
Colleague at Solid Networks, Inc.
Tracy, California, United States, United States
View →
JR
Juan Rodriguez
Colleague at Solid Networks, Inc.
Stockton, California, United States, United States
View →
MP
Mark Picciuto
Colleague at Solid Networks, Inc.
Middleton, Idaho, United States, United States
View →
JM
Joshua Miller
Colleague at Solid Networks, Inc.
Modesto, California, United States, United States
View →
MW
Michelle Walshaw
Colleague at Solid Networks, Inc.
Oakdale, California, United States, United States
View →
JV
John Von Kram
Colleague at Solid Networks, Inc.
Salida, California, United States, United States
View →
DO
Damien Owen
Colleague at Solid Networks, Inc.
Salida, California, United States, United States
View →
1 education record
Mac Kay education
FAQ
Frequently asked questions about Mac Kay
Quick answers generated from the profile data available on this page.
What company does Mac Kay work for?
Mac Kay works for Solid Networks, Inc..
What is Mac Kay's role at Solid Networks, Inc.?
Mac Kay is listed as Technical Wizardry Extraordinaire at Solid Networks, Inc..
What is Mac Kay's email address?
AeroLeads has found 1 work email signal at @solidnetworks.com for Mac Kay at Solid Networks, Inc..
What is Mac Kay's phone number?
AeroLeads has found 1 phone signal(s) with area code 541 for Mac Kay at Solid Networks, Inc..
Where is Mac Kay based?
Mac Kay is based in Modesto, California, United States while working with Solid Networks, Inc..
What companies has Mac Kay worked for?
Mac Kay has worked for Solid Networks, Inc., Infostructure, Rio Networks, Edcon, Inc., and Vudu, Inc.
Who are Mac Kay's colleagues at Solid Networks, Inc.?
Mac Kay's colleagues at Solid Networks, Inc. include David Pereira, Alec Carson, Don Mundello Jr, Andrew Vigil, and Juan Rodriguez.
How can I contact Mac Kay?
You can use AeroLeads to view verified contact signals for Mac Kay at Solid Networks, Inc., including work email, phone, and LinkedIn data when available.
What schools did Mac Kay attend?
Mac Kay studied at De Anza College.
What skills is Mac Kay known for?
Mac Kay is listed with skills including Troubleshooting, Wifi, E Commerce, Microsoft Office, Windows, Computer Repair, Mac Os, and Product Management.
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