Mike Mackay - Learn, Create, Deliver, Measure, Repeat. Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Key Accountabilities:Responsible for developing and executing the learning strategy across the business by defining and delivering/sourcing the learning solutions to drive business performance which includes, but is not limited to, the following:- training planning, leading and achieving organisational objectives- training program design, employee engagement surveys, team effectiveness measures - leading programs, supporting culture change and supporting the values of our organisation- improving the processes and adapting solutions to the needs of the business- managing, planning & prioritising competing demands and responding to tight timeframes- administration of training requirements and LMS.

Sydney, New South Wales, Australia

Worked as part of a team developing a wide range of L&D solutions. My role involved research, learning needs analysis, working with SMEs, designing, developing and evaluating a wide range of materials and programs. I provide consultation services and expert advice on all aspects of learning design. Used SAP Enable Now to create systems training for an EDM system and various elements in the Articulate product suite to prototype a series of mobile-based learning solutions. Key challenges • Working effectively with diverse stakeholders from a variety of agencies, professions, interest areas and levels of seniority. • Striking an effective and sustainable balance between a consistent Cluster-wide approach to learning programs with requests to develop programs tailored to meet specific needs. • Identify and adapting training to meet relevant legislative, regulatory and industrial requirements to ensure learning solutions meet the business’s needs.

Sydney, Australia

Our team was building a best-of-breed postgraduate online learning experience. As a senior team member my role was to develop the ‘voice’ of the program, thereby creating a truly engaging and consistent learning journey. I worked with a wide range of subject matter experts to develop content and constructively aligned assessments to teach and test relevant skills and knowledge.

Sydney, Australia

As part of the shift from two 13-week Semesters to three 10-week Terms per year, more than 400 courses and the associate assessments offered by the UNSW Business School needed to be reviewed, updated and improved. I managed this large and complex project, including all aspects of the learning design and the conversion of all courses to 20% online delivery. There were many stakeholders involved, the Business School has nine schools within it. Some people were opposed to the transition and while it was a challenging project in many ways, the pre and post transition research data and post transition academic results show it was by all measures, a success My background in behavioural change combined with my understanding of risk management helped me identify a key risk to student success – a of lack of attendance in Week 1 classes. To address this risk, I developed an integrated communications campaign to raise awareness of the issue and a promotional element (contest) to change student’s perception and behaviour. This campaign is now used campus-wide and is one of the reasons I was nominated for the President’s Award for Collaboration.

Sydney, Australia

My primary focus at DBL was to develop programs to help business leaders improve all aspects of their performance. Once that content was written and in review, I began working on an innovative program to upskill recent university graduates. In addition to program design and content creation, the strategy behind the technical development of our in-house built Learning Management System was part of my remit.

300 Elizabeth Street, Sydney, Australia

Open Colleges is a Vocational Education Training provider (VET). Working within the Education, Health and Community Services faculty, I designed pedagogically sound, compelling digital learning content of all kinds for Cert III and Cert IV qualifications. I was allowed to experiment with using narratively driven audio podcasts as a teaching tool and also with providing students audio rather than written feedback on their work, increasing its richness and timeliness. Research data generated and pre and post these initiatives proved their potential. They increased engagement, improved both course completion and pass rates and feedback from students was overwhelmingly positive.

The Billy Blue College Of Design

As the Program Manager of the Bachelor of Branded Fashion Design I undertook administrative tasks such as budgets, timetabling, staffing and program development plus student welfare. I also taught Brand Development, Social Media Marketing and Digital Communications subjects. For other faculties I taught User Centred Design, Communication Design, Design Culture and Theory, Idea Generation in Visual Communications, Frameworks of Design and Environmental Branding. In 2013 I lead the team that redeveloped the Bachelor of Design program, converting it from a fully face-to-face program to blended delivery using the ‘flipped classroom’ model’. In 2014 we took the next step, converting the majority of the program to fully online delivery.

North Sydney, New South Wales, Australia

This was the start of my education career, teaching both face-to-face and online within Billy Blue’s Bachelor, Associate Degree and Advanced Diploma programs. Additionally, I taught a range of business related subjects at the APM College of Business & Communications during these years.

Syndey, Australia

I was the co-founding partner and the Creative Director of Ideafarm, a digital media marketing agency. My responsibilities included strategy, pitch and concept development. Ideafarm was innovative and aggressive in disrupting the typical advertising agency model in place at this time. We were small, nimble and lean. We punched well above our weight in terms of the clients we worked with who were attracted by our understanding of digital media, the web and social media more generally. Our award winning project, Hope Mosaic created for Amnesty International made international news and The Hurricane Healing Project continues to use the power of music to raise funds for disaster relief globally.

Sydney, Australia

In addition to managing a $12M marketing budget and developing the media campaigns to drive brand awareness, ratings and revenue for the 16 stations in the Australian Radio Network (ARN), my proudest achievement was helping design and launch the first new FM station in Sydney for more than 20 years - 9inety6ix.1

Hong Kong

After conceiving and pitching the idea of a satellite radio network for terrestrial re-broadcast to STAR TV, I was made General Manager of STAR Radio. I recruited the teams who designed our content streams, the on-air talent and the technical team who built the delivery technologies. Once up and running, I negotiated licensing and syndication rights with broadcasters throughout the Asia Pacific region.

Hong Kong

Metro Broadcast was the first privately owned radio network in Hong Kong. We created multiple bilingual and trilingual music and news services for local consumption and eventual satellite transmission. I managed a team of 8 multilingual writers and producers for the 6 stations.

E-Learning, Educational/Instructional Technology, Postgraduate

Activities and Societies: Researched the use of Podcasting, Audio Feedback, synchronous Podcast/3D printing seminars and SecondLife.

Plagiarism, Referencing & Assessment Design Course, Educational Leadership And Administration, General

Advanced Online Learning Course, Online Learning

Certificate Iv In Training & Assessment, Training & Assessment

Certificate IV in Training & Assessment

Bachelor Of Laws - Llb, Incomplete.

Activities and Societies: My involvement with the university's nationally popular campus radio station, Radio Active, lead me to pursuing.