Mack Dalton Email & Phone Number

Los Angeles, California, United States

- Unit Production Manager on "Divinity" produced by Steven Soderbergh, directed by Eddie Alcazar. Premiered at Sundance Film Festival. - Co-Produced “Anywhere With You” starring Morgan Saylor and McCaul Lombardi. Premiered at Cannes Film Festival. - Wrote and produced multiple sketch shows at Second City Hollywood- PA for Hulu, Snapchat, independent shorts, music videos- Stage Manager for numerous stage productions

Owned client relationship, responsible for on-boarding, day-to-day account management, up-selling, and renewals.- Proactively managed product renewal pipeline finding areas to expand product usage.- Discovered additional opportunities within accounts achieving growth in new product and workshop sales. - Served as client advocate, regularly holding meetings to better understand client workflow and learn what new content would best serve their team’s goals. - Gathered feedback from multiple channels of business, discovering trends, and identifying areas for improvement internally.- Worked cross-functionally within multiple internal teams contributing to new product development and providing guidance on how to best serve clients.

Los Angeles, California, United States

- Guide students to the best track of classes based on their goals- Assist with term schedule; coordinate class placement within building- Coordinate logistics between teams for LA Diversity in Comedy Festival- Build Wordpress pages for specific website content- Stage Manage Zoom shows: coordinate logistics between students, teachers, musical directors and audience

Orlando, Florida Area

- Managed ~$60MM sales funnel by prospecting new partners and managing existing relationships- Mapped out and executed sales plan alongside external partner-Provided support and client service on investment positions

Orlando, Florida Area

- Support sales team- General administration

Orlando, Florida Area

- Wrote, produced, hosted weekly video content in addition to daily articles- Managed social media strategy and execution for 26 social profiles with over 2 million combined followers- Consulted on e-commerce, including creating a streamlined strategy for customer service inquiries- Cultivated offline community “SDS Nation” and managed relationships of high-profile contributors

Greater Los Angeles Area

- Managed the operations, editorial, and customer service teams ensuring consistent branding across all mediums- Worked alongside CTO and engineering team as project manager to build and test product (features, apps, builds, etc)- Developed new features including a merchant shipping portal and content administration platform- Point person for vendor/partner/influencer on-boarding and relationship management- Managed vendor/3PL logistics to ensure goals were met and customers received goods in a timely fashion.- Wrote all marketing copy, site-specific copy, and created content which garnered spikes in traffic and revenue

Greater Los Angeles Area

- Moderated incoming content manually, then developed admin tools to automate releasing site content- Established tone to use in social media posts and customer service interactions- Managed all social outlets while growing audience/engagement in addition to resolving all customer service issues- Vibe creator

Orlando, Florida Area

- Wrote original, accurate content for the PGA TOUR Primetime ticker on a daily basis- Researched statistics and pertinent facts to create spreadsheets on players, courses, and tournaments for broadcasts