Mackenna Posey Email & Phone Number

Calgary, Alberta, Canada

- Serve as the point of contact for non-profit clients, ensuring smooth troubleshooting and ongoing support.- Collaborate closely with internal teams to tailor software solutions that meet each client’s unique needs.- Proactively address client concerns and provide training to help organizations maximize the impact of Communal’s tools.

•Take and edit photos of individuals, couples, and groups•Work independently to schedule and bill clients •Working knowledge of Wix website design platform Please refer to the website link for a portfolio.

Calgary, Alberta, Canada

• Support over 20 students a day by answering inquiries • Process mail, complete service request, and answer emails • Triage student inquiries and refer to the correct team• Preform administrative support and other office tasks as needed

Calgary, Alberta, Canada

• Manage and produce all social media and communications content (written and visual) • Create communications for over 12 events per year • Update website content and restructure flow • Develop campaigns and communications tactics to drive attendance and membership• Preform administrative support and other office tasks as needed

• Enrich students understanding of humanities topics by tutoring using the Socratic method• Review papers for quality content and grammatical errors • Student to tutor ratio of 3:1

Chemainus, British Columbia, Canada

• Manage and produce social media content (written and visual) • Assist in the planning of four or more events per year • Complete grant applications (secured over $40,000 in funding to date) • Collaborate with coworkers to develop campaign, event, and content ideas • Write content for website and business descriptionsCoordinator from 2021-2022

Duncan, British Columbia, Canada

•Learned about sustainable gardening practices •Performed tasks that require strenuous labour

Cobble Hill, British Columbia, Canada

•Created a clean living space for patients•Maintained product stock in houses daily•Completed room moves weekly, and assisted patients with anything else required

Mill Bay, British Columbia, Canada

•Liquidated tangible assets•Tasked with creating a product catalogue, updating inventory, delivering product, and finalizing transactions•Performed social media promotions via Facebook and Instagram

Calgary, Alberta, Canada

•Executed customer-centric service to over 50 customers daily •Developed high-level communication skills by working in a team of over 10 •Effectively dealt with customer concerns and conflict by finding creative solutions to meet their needs and escalated the issue when necessary

Calgary, Alberta, Canada

•Accurately recorded and relayed information •Promoted the sale of lottery tickets for charity •Engaged potential customers

North Cowichan, British Columbia, Canada

•Collaborated with colleagues to give customers an amazing experience•Executed service to over 600 customers a day• Duties included operating tills, cleaning dishes, running food, greeting guests, training employees, and making schedules•Expanded role into vineyard pruning vines and picking grapes.