• Ran up to 15 clinical reports daily which outline a variety of statistics as they pertain to patient visits, balances, payments, conversion rates, future visits, and projections• Maintained a general understanding of insurance, including how to read and verify benefit eligibility and authorization• Acted as the main point of contact for over 200 patients, 20 therapists, and clinic staff by closely reviewing medical charts and maintaining high levels of communication• Supported cross-functional relationships to discuss and seek resolution to issues discovered during analysis of various reports and data

• Led all facets of front-of-house operations for marquee-level events of up to 400 guests• Consulted with clients to finalize scheduling, review catering goals and budget restrictions, produce quotes and proposals, and execute catering needs as contracted• Conducted tastings for custom menu items prior to selection period to secure client satisfaction and fulfill expectations• Developed status reports on event logistics to aid senior leadership – scheduling, cancellations, inquiries, resourcing, risk mitigation, and proposal development• Acted as liaison between staff and client to procure catering order criteria in relation to equipment setup, supplies, and menus• Directed what Jamie Diamond deemed the “best holiday party” which was attended by close to 500 guests