Mackenzie Crist, Shrm-Cp Email & Phone Number

United States

Des Moines, Iowa, United States

• Provide appropriate advice, feedback, and development to improve the effectiveness of individual leaders and their team members.
• Provide direction and support to management regarding policy and procedure interpretation.
• Collaborate and make recommendations on performance improvement, corrective action, and termination process.
• Partner with service line leaders to assist with workforce development, including succession planning and training individuals to help meet our current and future operational needs.
• Serve as a MercyOne Culture Facilitator with the purpose of building community, strengthening the commitment to living our culture, and increasing competence and confidence in leading change.

Des Moines, Iowa

• Identified and implemented HR best practices to align, partner and collaborate with leadership to ensure high standards of service.
• Facilitated New Hire Orientation bi weekly for 40+ new hires.
• Partnered with schools and organizations in the community to arrange job shadows, internships and provide career path education.
• Documented disciplinary action and supported leaders through performance improvement plans.
• Monitored employees compliance with mandatory credentials and education specific to their role.

Kansas City, Missouri

• Member of the HR Diversity Practice Group, serving as a representative from HR Operations.
• Supported the annual Performance Management Cycle by developing and presenting training material.
• Engaged internal workforce by updating internal Wiki webpages housing the human resources knowledge base to empower employees to answer questions they may have regarding policies, resources, and benefit summary plan.

Kansas City, Missouri

• Reviewed human resources policy-related requests and served as the primary point of contact for human resources related inquiries including benefits, payroll, and compliance.
• Consulted with employees in choosing benefits during annual enrollment to fit their individual and family needs.
• Implemented the employee recognition program to reward outstanding employees for exceeding responsibilities and offered incentives to increase morale.

Cedar Rapids, Iowa Area

• Supported internal marketing manager in designing and developing a highly effective presence across a range of channels including digital, print media, and radio. Conceptualized innovative campaigns to drive brand.
• Tracked and analyzed market trends and customer insights to identify opportunities for innovative marketing initiatives.
• Utilized strong communication skills in building collaborative relationships with colleagues, clients, and external vendors.

Cedar Falls, Iowa

• Contributed to the ongoing growth and success of this organization including the planning and execution of public ceremonies, developing robust standards, and holding members accountable across a variety of.
• Fostered strong working relationships with chapter members and Greek community.
• Assessed current operating procedures including meeting standards, chapter accountability, member development, and major events to develop process improvements leading to increased efficiency and effectiveness.