Direct and collaborate with staff during opening shift, ensuring a productive shift and transitionTrain new employees and supervise shifts when a manager is not presentResolve difficult situations or problems that occur with customers or partners in a timely manner

Collaborated with healthcare providers for five days on a medical mission tripHandled preliminary screening of hundreds of patients before seeing healthcare providerShadowed providers and interacted with patients and translators

Provided support, guidance, and community to 30 upper class students and a floor of 50 first year studentsResolved conflicts and facilitated mediations between residentsDesigned and implemented a minimum of 6 programs and boards a year to create community and build social and emotional skillsCollaborated with a team of 9 to promote an engaged learning environment and healthy living area

Networked with businesses to obtain monetary and physical gift donationsTrained a group of members to help obtain donations and run the raffle/donation tables at the eventDesigned flyers advertising the items available and the businesses donating them

Assisted the nurses in stations of the hospital where volunteers were neededResponsible for newborns and mothers on the maternity floor, shadowed the pediatricianObserved a surgery