Mackenzie Dang Email & Phone Number

Seattle, Washington, United States

Amazon Business - Invoice Integrations (i2)

Vancouver, British Columbia, Canada

• Seller Fulfilment Technology (SFT) - Amazon STEP Program
• Designed and guided implementation of ”Lightning Deal” fee waiver benefits providing sellers on Seller Central (SC) up to 90% discount on Lightning Deals and boosting net sales metric by 500bps
• Expanded STEP seller performance tiers implementing 2 new tiers for top performing sellers meeting India (IN) government compliance requirement for performance metric aggregation and benefit providing by establishing.
• Engineered an extensible, scalable Notification Engine that processes 5M+ seller-specific notifications to 1M+ sellers daily, increasing STEP dashboard adoption by 400bps MoM using AWS Glue ETL suite and related.
• Overhauled STEP Dashboard ”Benefits” page growing average page visits by 75% post-launch with a daily seller engagement metric of 79% by integrating with the Notification Engine exposed via AWS API Gateway + AWS Lambda
• Developed a service to decrease the maximum ”Payment Settlement Cycle” for a seller by 85% (7 days to 1 day) for top STEP sellers, capable of serving 100K+ burst TPS with 10K avg TPS to propagate data across external.

Vancouver, British Columbia, Canada

• IN Direct Fulfillment - Vendor Invoicing
• Delivered critical compliance program to support 1500+ DF nodes and enable 8M+ selection on Amazon.in by decoupling DF financial data from existing vendor systems and workflows to a compliant ERP
• Led re-architecture of the vendor invoicing system now used by 100% of DF vendors on Vendor Central (VC), by creating high/low level designs, and aligning across 3 teams to engineer the end-to-end vendor invoice life.
• Designed and engineered an asynchronous pub-sub service processing 10K+ invoices daily (daily peak 150K+) tomiddleman between internal and external financial systems
• Invented and simplified invoice retry system to reduce operational load and turnaround time by 66% (3 days to 1 day)for vendor invoice re-submission on VC by automating the retried invoice status using engineered.