Maui Chocolate Tour at Ku’ia Estate ChocolateMaui Pineapple Tour at Maui Gold PlantationMaui Coconut Tour at Punakea Palms

* Representing Ku'ia Estate Chocolate and Maui Chocolate Tour, guide tour groups through the Cacao farm, describing cacao plants, the agroforest and relevant sustainable farming practices* Present formal, informative & engaging chocolate tastings to groups of 12-28 people

* Perform necessary tasks for three main programs: Invasive Plant Control, Invasive Ungulate Control, and Fencing* Fence inspection and construction, surveying invasive plant populations, native species out-plantings with volunteer groups, surveying ungulates, seed collection, data entry, overnight camping * Creation of online educational and outreach tools, such as "plant matching" identification games and "true/false" trivia* Development of company-use spreadsheet detailing plant families of Hawaii, their genera, species, and subspecies with photos and details related to identification

* Served alcoholic beverages in outdoor setting* Recommended chocolate pairings with beverages * Shared expertise on cacao processing, single-origin chocolate, tasting techniques, etc * Worked private events, including live jazz and Whale Tales 2022

Creates content (video, image, written) for company Instagram account. @bluedahlia.nyc

Leads crew in accomplishing land maintenance tasks in timely manner, meeting goals and needs of a diverse portfolio of clients.

• During the COVID-19 pandemic lockdown of businesses, I stepped up to assist the owner of Sarah's on the Square with amplifying their voice, engaging their customer base/audience, and positively impacting our community. • I assisted in applying for multiple grants for Sarah’s to keep the business afloat during the pandemic shutdown. • We crowd sourced over $3,000 to be donated to our local VISTO (Volunteers in Service to Others) organization, a volunteer-led food pantry who needed these funds during such a critical time. • I personally assisted with the creation of and managed the implementation of the restaurant’s online order processing system. Working with both developers and the waitstaff to ensure all needs were met, and the process was streamlined. • I designed, wrote, published, and shared numerous social media posts, which kept our customer base updated and involved throughout the restaurant’s shut-down and re-opening. This includes but is not limited to: Closure/Opening announcements, Daily Specials, Family-Style Meal Availability, Updates regarding our Curbside Delivery Service, Mother’s Day Specials, and much more. • I designed and ordered stickers and packaging materials which would improve the Sarah’s brand/merchandising. • I led the creation of a seating chart, reservation sheet and specialized menu (along with social media content) for the Mother’s Day dine-in function, which we were only able to hold at 50% of our restaurant’s seating capacity. We had a spectacular event! • I currently work remotely for the business, managing their online presence. This includes their Facebook page and content creation, as well as engaging with their audience.

• Greenhouse maintenance-- repotting, propagating, general clean-up• Weeding, deadheading and planting perennials in Primrose Path• Event set-up for 2020 Gardeners Fair• Hedging hemlock border in the South Allée• Installing and shaping boxwood hedge in Rose Garden

• Planting, pruning for deadwood and form, watering, weeding, mulching, deadheading, procuring & transporting plants from local nurseries• General grounds maintenance and manicuring of formal gardens including the Italian Garden, Perennial Border, Rose Garden, Sensory Gardens• Assist Lead Horticulturists with planning and executing the Azalea Restoration Project, The Bird Sanctuary Exhibition, and other garden renovation projectsGardens.

Providing outstanding customer service. Achieving daily sales goals, aiming to always go above and beyond. Creation of photographic content of new product and sales product for social media and marketing campaigns.Preparing storefront and cashbox for daily operations.Opening store and ensure entrances/exits are secured.Assisting with mannequin display design, merchandising and organization of products. Keeping clean and tidy all areas of the shopping floor.

Providing outstanding customer service to our unique clientele, including on-the-spot jewelry repair, custom jewelry creation, and general problem-solving requiring creativity and expertise. Achieving daily sales goals, aiming to always go above and beyond. Creation of photographic content to promote upcoming classes and events for social media and marketing campaigns.Management of Squarespace website, updating monthly class calendar and creating promotional facebook events pages for all events. (See https://www.beaditaustin.com/monthly-class-calendar)Keyholder; opening and preparing storefront and cashbox for daily operations, ensuring entrances/exits are secured.Daily re-organization of product to assure visibility in our large boutique. Keeping clean and tidy all areas of the shop.

Set up bar in function area according to Banquet Event Order (BEO), policies and procedures.Prepare and serve drinks following policies and procedures, alcohol awareness, and federal, state and local regulations.Immediately notify management of incidents involving possible excessive alcohol consumption or an impaired condition.Follow guest billing and payment processing according to policies and procedures.Follow all cash handling responsibilities according to policies and procedures.Report all tips in compliance with company policy and IRS regulations.Breakdown and thoroughly clean bar. Return all equipment and supplies to proper areas.Ensure all liquor is properly secured before, during and after event.Perform all pre and post event sidework.Remove soiled wares and trash from bar and tables and place in designated areas.On time and at work when scheduled, and in proper uniform.Attend department meetings as scheduled.Consistent professional and positive attitude and actions when communicating with guests and associates.Report any incidents of guest dissatisfaction or other unusual matters of significance to manager / supervisor so that corrective measures may be taken.Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason.Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.Any other tasks / duties as requested by management.

Pool Bartender / Server

In the gardens, interns assist horticulturists with regular maintenance including weeding, planting, watering, pruning, grooming, preparing beds, mulching and labeling. Interns also work in the nursery and greenhouses assisting with propagation of annuals, perennials and woody species using seeds, cuttings, division, seed stratification and seed scarification. They assist with potting, transplanting, fertilizing and plant spacing. Interns also work alongside and supervise volunteers while performing daily tasks.During the spring and fall programs, interns assist with the preparation and execution of native plant sales and other Center events.

Preparing storefront and cashbox for daily operations. Opening store and ensure entrances/exits are secured. Greeting customers, assisting customers by responding to questions. Providing outstanding customer service. Operating cash registers and managing financial transactions.Achieving established daily sales goals.

Serve appetizers, entrees, desserts, specialty beverages, and alcoholic beverages to guests. Set tables according restaurant standards. Be knowledgeable regarding the ingredients and preparation of menu items, and able to answer questions on menu selections. Communicate with the kitchen and/or management regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen and/or management. Record transaction in POS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Pick up dishes and clean tables as needed to ensure a clean, uncluttered dining area. Maintain cleanliness of work areas throughout the shift, cleaning as needed. Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. Complete closing duties, including restocking items, resetting tables, breaking down bar area, restocking glasses and dishes, turning off lights, etc. Present physical, itemized and accurate check to guest and process payment promptly. Perform other reasonable job duties as requested by Supervisors.

Arrive to work early, prepare front of house for service. Communicate with back of house the daily/nightly specials. Provide excellent customer service in an upscale dining setting. Coordinate closely with supervisors to ensure guest satisfaction. Perform closing duties and clean, preparing restaurant for the next service shift.

Welcome guests and promptly attend to guests in and around pool deck area and beach path. Serve food and beverages to guests making recommendations if needed. Share menu knowledge to assist guests with questions and special requests. Record transactions in the MICROS system correctly and timely. Check-in with guests to assure satisfaction with each course and beverage. Clean pool deck(s), complete closing duties and re-stock tableware and other supplies. Work closely with food and beverage managers to ensure guest satisfaction.

Ensures complete guest satisfaction. Treats guests in friendly and helpful manner. Supervises the activities of swimmers by enforcing rules and regulations. Warns swimmers of improper activities or hazards. Rescues persons in distress or in danger of drowning when indicated and provide rescue breathing, CPR, and First Aid. Notifies the Human Resource Manager of any accidents, rescues, or problems that have arisen. Reports to the Human Resource Manager any equipment that is in need or repair. Performs within work team dynamics. Adheres to the Winston Hospitality’s workplace expectations, encompassing communication, working relations, job reliability and initiative, safety, accomplishment of work tasks and supervision. Answers inquiries pertaining to the use of the pool. Conducts simple tests to determine water quality. Directs all helpful suggestions from participants and others to direct supervisor. Attends scheduled in-service training and all mandatory meetings. Assists in cleaning and maintaining the pool, restrooms and related areas and facilities. Responsible for performing “other duties” as assigned by management.

Performed tasks using Microsoft Office and GIMP photo editor. Tasks included organizing and designing a new menu for patrons with food allergies—improving customer satisfaction and safety, and equipping waiters with the knowledge to ensure a safe dining experience. Led an effort to revise our ten-year-old employee handbook, cooperating alongside the restaurant owner and management, ensuring that all current state recommendations for the handbook were met, along with any protocol and policies unique to our dining establishment. Revised the restaurants' server's guide to post-shift sidework, ensuring that the restaurant is entirely cleaned and ready for the next shift. Created several spreadsheet templates aiding in organization-- Reservation Spreadsheets, Employee Information spreadsheets, etc.

Worked mornings, lunches, dinners, and late night shifts at popular local 24/7 cafe. Required memorization of all ingredients in most menu items as well as their local source. Performed side-work for 30 minutes to an hour or more after being "cut" from the floor. Prepared and served specialty espresso beverages as well as beer and wine. Worked with a cohesive team of servers under the supervision of 1-2 shift managers.

Answered phone calls and any questions. Prepared smoothies and other foods, attended cashbox and gave correct change. Signed new members up for memberships, answered questions about memberships. Gave tours of gym. Assisted members with using gym equipment. Cleaned office area, workout areas, bathrooms, workout machines, and small kitchenette area. Opened gym and closed gym, turning on music, lights, televisions, etc. Assuring all opening and closing duties are completed.

Serve appetizers, entrees, desserts, specialty beverages, and alcoholic beverages to guests. Set tables according restaurant standards. Be knowledgeable regarding the ingredients and preparation of menu items, and able to answer questions on menu selections. Communicate with the kitchen and/or management regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen and/or management. Record transaction in POS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Pick up dishes and clean tables as needed to ensure a clean, uncluttered dining area. Maintain cleanliness of work areas throughout the shift, cleaning as needed. Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. Complete closing duties, including restocking items, resetting tables, breaking down bar area, restocking glasses and dishes, turning off lights, etc. Present physical, itemized and accurate check to guest and process payment promptly. Perform other reasonable job duties as requested by Supervisors.

Assist in prepping food and drinks for transportation to banquet or wedding location. Assist in transporting of food and beverages to banquet or wedding location. Assist in unloading trucks, setting up serving area and kitchen, assist in decorating and tidying up location, assist in creating and placing floral arrangements, assist in serving food to banquet or wedding guests. Serve tables of guests by collecting plates and trash, ensuring a clean dining experience. Refill drinks and answer any guests' questions about the catering team and restaurant's other businesses. Assist in breaking down decorations and cleaning at end of event. Transport dishes to restaurant to be cleaned. Assist in cleaning dishes and prepping for next catering event.

The Food Server Assistant is responsible primarily for assisting the Restaurant Servers in shaping the guests’ dining experience. The Food Server Assistant is thoughtful and attentive to guests needs, and stays busy attending to sidework around the Front of House and Back of House. This sidework includes cleaning the bathrooms and bar area, prepping and stocking dishes and plates, brewing coffee and tea, drying and rolling silverware neatly into linen napkins. This sidework includes anything management requests to have done.