Educational Technology

Manager of key accounts. Responsible for establishing and building relationships to promote customer retention, loyalty, and growth.

In 2010, delivered 2 Million dollars in territory sales, resulting in a 5 year territory growth of 37%.Grew 2009 territory sales YOY by 8.3%, resulting in total Gross sales of 2 Million dollars. Developed 1.7 Million dollars in 2008, resulting in YOY territory growth of 9%Achieved the sales threshold set by McGraw Hill in 2006 and 2007Developed 1.4 million dollars in new business sales in 2007 with a sales goal of 1.3 millionReversed stagnant sales in the 2007; delivered consistent growth and built territory sales by 20% in 12 months.Developed $500K dollars in new business sales in 2006 with a sales goal of $300KWorked with marketing and editorial teams to locate reviewers, to find potential authors, to customize texts, and to close high profile adoptions Client Relations Specialist 2006-2006Thomson GaleDuties included proactively maintaining customer relationships Communicated and coordinated with internal and external customers Identified customer needs Established, planned and coordinated meetings Solved customer issues Served as project manager for internal customers in meeting client expectations.