Head Cocktail Server
CurrentWhile working with Ithaka Hospitality Partners at The Laurel Hotel & Spa, I have anticipated guest needs and exceeded guest expectations. As the head server, I have trained new servers to provide swift and excellent service, going above and beyond the asks of the job. I have also had the opportunity to assist in planning and executing rooftop events, such as our monthly Epicurean Experience weekends. In an effort to bring in my Information Systems experience, I have supervised and updated the… Show more While working with Ithaka Hospitality Partners at The Laurel Hotel & Spa, I have anticipated guest needs and exceeded guest expectations. As the head server, I have trained new servers to provide swift and excellent service, going above and beyond the asks of the job. I have also had the opportunity to assist in planning and executing rooftop events, such as our monthly Epicurean Experience weekends. In an effort to bring in my Information Systems experience, I have supervised and updated the systems we use for orders, menus, and service. In addition, I have gathered data to present to Auburn University about our service and success on the Rooftop. Show less