Mackenzie Hatcher, M.Ed. Email and Phone Number
Unlike the stories I've heard from countless others, my journey into the field of higher education was not inspired by a student affairs professional who aided me throughout my undergraduate career. It started, in part, due to a promise I made to myself. Despite reaching out to resources offered at the institution, I did not receive the level of support that I needed. Several semesters of being misadvised led to the loss of a scholarship and delayed graduation. My poor experiences in undergrad led me into the field of student affairs; I left undergrad vowing that I would do what I could to prevent others from following suit in my series of unfortunate events.Somehow along the way that vow turned into a Graduate Certificate in Academic Advising and a Master of Education in Curriculum and Instruction. It turned into a journey that would redeem my experience (and renew my faith) in higher education. It turned into something that grew my passion for education and helping others. Through my educational experiences and my exposure to working in higher education, I have developed special interests in accessibility/Universal Design, transfer student success, and veteran student success.
University Of Colorado Boulder
View- Website:
- colorado.edu
- Employees:
- 15603
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Professional Academic AdvisorUniversity Of Colorado BoulderThornton, Co, Us
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Professional Academic AdvisorUniversity Of Colorado Boulder May 2023 - PresentBoulder, Colorado, United States
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Student Outreach Graduate AssistantUniversity Of South Florida Aug 2021 - May 2023Tampa, Florida, United States• Created programming for Workforce Recruitment Program, certified eligible students, and assisted students through career readiness activities to prepare for post-education employment • Utilized Microsoft Teams to disseminate knowledge to students, staff, and faculty on a disability-related online forum called Accessibility Insights • Collaborated with SAS team to create staffing schedules for final exams, directed students to testing locations, verified and authorized use of academic accommodations, and helped proctor an average of 550 final exams per semester at SAS and alternative testing locations• Specialized in USF disability awareness by collaborating with students and campus partners on programming events such as Disability Pride Month and This is My Brave• Consulted with students and campus partners to provide guidance on creating an accessible campus event; offered suggestions on combatting physical, online, and environmental barriers• Attended regular staff meetings to relay pertinent information, collaborated on student case reviews, and forged relationships with campus partners -
Academic AdvisorUniversity Of South Florida May 2022 - Aug 2022Tampa, Florida, United States• Developed an understanding of the vision and mission of advising at the USF• Increased familiarity with different aspects of advising including outreach, orientation, technology, best practices, and other day-to-day operations• Gained an ability to articulate the need for advising and advising research• Attained a holistic view of advising by shadowing and/or networking with a variety of advising units and advisors at USF
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Customer Experience AssociateArmy & Airforce Exchange Service - Aafes Jan 2021 - Jul 2021Tampa, Florida, United States• Trained 3 new hires on proper procedure for operating the RealPOS system, placing orders through the Transportation Management System (TMS), and closing the customer service office at close of business• Assisted customers in locating desired items and products to ensure customers have a pleasant shopping experience • Utilized NCR RealPOS systems to obtain payment by cash, check, and debit/credit card -
Customer Experience AssociateArmy & Airforce Exchange Service - Aafes Aug 2020 - Dec 2020Fort Carson, Colorado, United States• Trained 3 new hires on proper procedure for operating the RealPOS system, placing orders through the Transportation Management System (TMS), and closing the customer service office at close of business• Assisted customers in locating desired items and products to ensure customers have a pleasant shopping experience • Utilized NCR RealPOS systems to obtain payment by cash, check, and debit/credit card
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Customer Service StaffPublix Super Markets Jun 2018 - Jan 2019Seminole, Florida, United States• Greeted customers entering the store; gave farewells to those leaving• Assisted customers in locating desired items and products• Received payment by cash, check, debit card, and credit card• Completed additional tasks such as selling lottery, money orders, and Western Union• Trained new employees on proper procedures for opening the cash office and closing the front office
Mackenzie Hatcher, M.Ed. Education Details
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University Of South Florida St. Petersburg3.92
Frequently Asked Questions about Mackenzie Hatcher, M.Ed.
What company does Mackenzie Hatcher, M.Ed. work for?
Mackenzie Hatcher, M.Ed. works for University Of Colorado Boulder
What is Mackenzie Hatcher, M.Ed.'s role at the current company?
Mackenzie Hatcher, M.Ed.'s current role is Professional Academic Advisor.
What schools did Mackenzie Hatcher, M.Ed. attend?
Mackenzie Hatcher, M.Ed. attended University Of South Florida, University Of South Florida, University Of South Florida St. Petersburg, State College Of Florida-Manatee-Sarasota.
Who are Mackenzie Hatcher, M.Ed.'s colleagues?
Mackenzie Hatcher, M.Ed.'s colleagues are Shannon Hagerman, Keith Richards, Tracy Abel, Marino Resendiz, Moore Frances, Matthew Michaelis, Dylan Carelli.
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