Mackenzie Johnson Email & Phone Number

Charlotte, NC, US

Charlotte Metro

Greensboro, North Carolina, United States

• Assist the HR Director and Office Administration with on-boarding and off-boarding of employeesand Personnel File Audits
• Collaborate with HR Director to create informative recruiting reports
• Assist with daily resume collection and review as well as contacting potential candidates
• Initiate contact with potential recruiting sources/platforms and schedule demos

Durham, North Carolina, United States

• Provide assistance to employees and supervisors for sensitive, confidential HR related mattersincluding retirements, FMLA, workers compensation, dismissals and grievances
• Maintenance of employee records to ensure accuracy of job classification, pay rates andorganizational structure
• Initiate on- and off-boarding processes for candidates and employees at all levels
• Perform administrative and record keeping tasks related to staffing changes, including resignations,terminations and extended leaves of absence as well as compensation changes related to performance reviews and other.

Charlotte, North Carolina, United States

• Developed an understanding of consumer-packaged goods and the beverage industry practices
• Partnered with the Customer Experience Team to evaluate Customer Ambassador interactions
• Designed surveys that measured satisfaction, wins and opportunities, and loyalty throughout various touchpoints, services, and products
• Collected data, interpreted feedback and transformed survey feedback into actionable plans to optimize the customer experience and increase profitability

Chesterfield, New Jersey, United States

• Develop a comprehensive HR Policy Handbook for Bru & Bru Properties, Toledo LLC
• Align on goals and deliverables of the organization
• Conduct high-quality professional benchmarking, research, and survey of current practices
• Consult with HR professionals

High Point, North Carolina

• Assist the executive director of Human Resources with designer job referral and student membershipinitiatives, write and edit press releases and related ISFD communications, develop Membership buildingprograms.
• Develop recruiting events at colleges and design schools
• Build and maintain relationships with possible membership candidates
• Coordinate invitations and Market passes with the High Point Market Authority for ISFD guests

High Point, North Carolina

• Deliver excellent customer service to buyers, designers, and exhibitors.
• Assist customers with purchases.
• Collaborate with merchandise manager and sales staff to promote company growth.
• Engage with diverse network of more than 75,000 people at the largest furnishings industry trade show in the world.

Trenton, New Jersey

• Supervised, trained and provided overall operations support to 20 concession stand personnel.
• Responsible for submitting accurate and timely daily financial transaction reports to management.
• Recognized for consistently providing exemplary customer service support.
• Maintained a clean and safe working environment.

Lawrenceville, New Jersey

• Promoted sportsmanship and proper swim techniques among children ages 2-14.
• Coordinated and communicated with administration, parents and swimmers on team events.
• Assured the safety of children in the water.

Master'S Degree, Communication And Business Leadership

Bachelor Of Arts - Ba, Communication, General, Minor Communications; Minor Leadersip

Activities and Societies: Alpha Chi Omega Sorority Chapter Member, Historian, My Journey Representative Global Experience Program.