Social Media Community Manager
Current- Manage the Instagram, Facebook, TikTok, and Threads accounts for Tires Plus, achieving an annual reach of 90M.- Monitor social comments and engage in meaningful conversations with our online community, leading to a 56% increase in positive sentiment for Tires Plus.- Find unique moments to reward our audience online and foster brand loyalty and trust.- Report on social performance and best practices to the client and internal teams monthly, quarterly, and annually.- Recommend innovative ways for content evolution and social strategy backed by research, analytics, and trends.- Own the ideation, research, design, and publishing of daily Instagram Stories for Tires Plus.- Assist in planning the 2025 owned media strategy based on YoY performance, industry trends, and expertise in the social media field.