Developing and leading New England customers with the highest accredited products and services in the market to achieve optimal Indoor Air Quality and Energy Conservation Measures!

 Managing interpersonal relations with customers on all organizational levels as a consultant and strategic business partner to support their organizational goals in current market conditions. Educating customers and providing technical guidance on improving building performance, sometimes with the support of specialized team members. Identifying and qualifying sales opportunities for resolving customer issues, reducing energy usage, mitigating risks, and asset planning with Trane’s portfolio of products and services. Understanding customers’ organizations to effectively develop short and long-term facility plans in consideration of budgets, financial processes and pro forma’s, limits of authority/approval, decision matrix, and prioritization of urgency. Estimating and proposing value-based solutions with continued support and coordination with internal and external partners to meet customer expectations.

 Interfacing with customers, sales, marketing, manufacturing, quality and inspection, and field and shop services involved in the production and field support for turbomachinery parts. Promoting effective coordination between internal facilities.  Reverse engineering turbomachinery parts through material analysis, hardness testing, manual dimension verification, and laser scanning of sample parts with FARO laser arm. Documenting job information from sales orders into WindChill, composing Bill of Materials, and releasing drawings throughout manufacturing departments. Facilitating improvement initiatives through Lean Six Sigma methods by identifying issues, analyzing solutions, maintaining organized records, and engaging internal and external customers for effective change management. Initiatives included process improvements, quality controls, engineering design, equipment, manufacturing, and marketing strategies.  Supporting management of customer accounts by developing accurate organizational data management spreadsheets, customer complaints, corrective actions, etc.

Experienced in operations, maintenance, maintenance planning, and warehouse management positions at the Newington Energy power generation facility in Newington, NH.Performed preventative maintenance procedures and inspections of eyewash stations, diesel and electric fire pumps, self-sustaining breathing apparatus, post indicating valves, fire extinguishers, tanks and dikes, and river pump housing.Conducted shift rounds wherein all equipment components are inspected, logged, and maintained at peak efficiency.Performed daily chemistry testing to ensure compliance with environmental permits as well as scrutinizing against possible contamination.Accountable for registering up-to-date contractor qualification records in company software programs such as MAXIMO.Supervised and directed chemical transfers.Assisted installation of online generator brushes. Trained in emergency response.