- Respond quickly and professionally to potential and existing clients with questions or inquiries.- Meet with potential and existing wedding clients to develop a relationship and a timeline for their wedding day that adapts to fit with any pre-planned events. - Keep a detailed record of income and business expenses. - Communicate constantly in a positive and encouraging way during all sessions with people of all ages. This includes directing client poses throughout the session, as well as evoking a positive attitude from clients through the duration of the session. - Shoot newborn, child, family, graduation, engagement, and wedding photographs using natural light. - Edit all photographs in Adobe Lightroom and Adobe Photoshop. - Distribute photographs to clients. - Regularly update website and social media to keep clients and potential clients informed and interested in Mackenzie Belich Photography's services

- As Project Manager I report directly to the owner, supervise staff, plan project approach, delegate project tasks to staff members, and work directly with clients to address questions and complaints and troubleshoot solutions.- Oversee and manage all projects from initial client meeting to final delivery; projects include website development & design, event planning & preparation, video shooting & production, seasonal advertising plans, digital advertising campaigns, social media marketing, and more. - Communicate regularly with 30+ clients via email, conference call and/or face-to-face meetings.- Oversee and manage all client accounts, ensuring that each unique client plan is organized and executed properly. - Delegate tasks to ensure that all projects are completed at or above client expectations and within deadlines, and ensure that all tasks are being completed within a timeline that fits into the overall project deadline.- Work with team members to develop marketing campaign concepts and create advertising plans & budgets for 30+ clients. - Develop and design brand identity, digital graphics (for websites, social media, online ads, etc.), print collateral, print ads, and any other graphics requested by the client. - Client content writing for press releases, TV scripts, and online content (such as blog posts, website content, and social media posts). - Work directly with media vendors to get proposals, plan run times and place ads for print publications and TV commercials. - Work directly with print vendors to quote orders, place orders with print-ready artwork, and follow up to ensure on-time delivery. - Work with miscellaneous vendors to purchase promotional items for clients, which includes product research and comparison, artwork preparation, order placing, and order follow up to ensure on-time delivery. - Photo and video shooting, editing & distribution for client events.

- Branding & logo design, as well as graphic design for print items, including business cards, postcards, business forms, posters, brochures, booklets, folders, letterhead, envelopes, invitations, and more. - Communicate directly with customers in the shop, over the phone or via email to place orders and process payment for order pickup. - Print a wide variety of orders on many types of paper stock and inks, which was determined by the customer's needs. - Provide finishing services for various projects, which required me to operate bindery machines such as an industrial cutter, folder, booklet binder, hole puncher, and numbering machine. - Work with miscellaneous vendors to purchase promotional items for customers, which includes product research and comparison, artwork preparation, order placing, and order follow up to ensure on-time delivery.

At Student Life Promotions, I designed posters, brochures, menus, and other informational pieces for various departments on campus. I worked directly with department managers to develop print materials.

- Communicate directly with customers in the office, over the phone or via email to place orders and process payment for order pickup. - Print a wide variety of orders on many types of paper stock, which was determined by the customer's needs. - The Service Center was the main campus information desk, which involved answering all general campus inquiries and effectively connecting customers with the most helpful department for their needs. - Count and balance the Service Center's register at the end of the evening.

- Handled all student, parent, and faculty interactions, ensuring that the customer was informed and satisfied when leaving the office.- Assisted customers in filling out paperwork and taking a headshot for their university identification card.- Informed all customers about the various account types, uses of, and steps to activate and use their university identification card. This included explaining multiple meal plan types, an on-campus spending account, and a separate, optional debit card portion. - Assisted all customers with issues and concerns with their identification card and campus account, from difficulties in activation to disputing false debit card transactions.- Inserted data into a computerized system from cardholder registration forms from every student and faculty on campus, which included not only private information, but also needed to be entered in completely accurately so the cardholder could easily be found within the university's system if needed at a later time.- Handled cash transactions with customers when adding monies to their meal plans and/or on-campus spending account.- Scanned, tagged and filed all customer forms in the office computer system and filing cabinets. - Scanned, tagged and filed all on-campus dining reconciliation reports.- Counted and balanced the cash and income from 8 on-campus dining halls and carts on a daily basis, and entered all data into a spreadsheet. - Ran miscellaneous reports on cardholders, dining hall reports, and office reports, as requested by my supervisor.

I worked for the school newspaper as a print advertisement designer, and would design and edit print-ready advertisements on a very short timeline.