Hospitality And Learning Experience Specialist
Current
Oct 2024 - Present
AeroLeads people directory · profile
Mackenzie S. Email & Phone Number
Hospitality and Learning Experience Specialist @ Blanchard
at
Blanchard
1 work email found
@legoland.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Hospitality and Learning Experience Specialist @ Blanchard
Location
Santee, California, United States
Who is Mackenzie S.? Overview
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Quick answer
Mackenzie S. is listed as Hospitality and Learning Experience Specialist @ Blanchard at Blanchard, based in Santee, California, United States. AeroLeads shows a work email signal at legoland.com and a matched LinkedIn profile for Mackenzie S..
Mackenzie S. previously worked as Hospitality and Learning Experience Specialist at Blanchard and Member Experience Coordinator at Invited. Mackenzie S. holds Multiple Subjects Teaching Credential - Prelimin, Emphasis In Mathematics from California State University San Marcos.
Company email context
Email format at Blanchard
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*@legoland.com
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Profile bio
About Mackenzie S.
I am a Hospitality and Learning Experience Specialist at Blanchard. I have more than 10 years of experience in the leisure, travel, and tourism industry, and I hold a Bachelor of Arts in Liberal Arts and Sciences and a Multiple Subjects Teaching Credential with an emphasis in Mathematics.My core competencies include servant leadership, employee learning and development, customer service, and solution-focused communication. I am passionate about creating and implementing systems and processes that enhance the quality and efficiency of the client experience. I also use my skills in de-escalation, customer service, and a solution-oriented mindset to assist client with resolving any issues, complaints, or requests they may have. My mission is to deliver a memorable and enjoyable experience for every client who visits the Blanchard campus or attends a webinar.
Current workplace
Mackenzie S.'s current company
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9 roles
Mackenzie S. work experience
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Member Experience Coordinator
Feb 2024 - Sep 2024
Assistant Guest Services Manager
- Manages a team of over 100 employees in Admissions, Parking, and Guest Services- Audits daily refund, upgrade, and complimentary ticket reports for the Senior Leadership team to ensure compliance which led to a 100% scoring on the company audit.- Assists guests with solving ticket issues, complaints, lost and found requests and more- Created and.
Apr 2022 - Feb 2024
Assistant Retail Manager
Oct 2023 - Dec 2023
Assistant Front Office Manager
Jul 2023 - Oct 2023
Vip Experiences Supervisor
- Trained and guided team members to maintain high productivity and performance metrics by re-evaluating, overhauling, and updating SOPs and training documents including Resort-wide New Hire Orientation documents- Booked clients on VIP tours in person, via email, and over the phone- Maintained team efficiency by strategically delegating daily activities.
Jun 2021 - Apr 2022
Vip Hostess/Coordinator
Jan 2016 - Jun 2021
Education Associate/ Birthday Host
Mar 2014 - Jan 2016
Human Resources Assistant
- Assisted in recruitment for 20+ requisitions by vetting resumes, screening candidates over the phone, setting up video/in-person meetings between candidates and hiring managers, as well as creating, compiling, and maintaining requisition packets/information. - Improved process and service for HR department Orientation and Onboarding - Managed, organized.
Feb 2021 - Sep 2021
2 education records
Mackenzie S. education
Multiple Subjects Teaching Credential - Prelimin, Emphasis In Mathematics
Bachelor Of Arts - Ba, Liberal Arts And Sciences/Liberal Studies, Magna Cum Laude
FAQ
Frequently asked questions about Mackenzie S.
Quick answers generated from the profile data available on this page.
What company does Mackenzie S. work for?
Mackenzie S. works for Blanchard.
What is Mackenzie S.'s role at Blanchard?
Mackenzie S. is listed as Hospitality and Learning Experience Specialist @ Blanchard at Blanchard.
What is Mackenzie S.'s email address?
AeroLeads has found 1 work email signal at @legoland.com for Mackenzie S. at Blanchard.
Where is Mackenzie S. based?
Mackenzie S. is based in Santee, California, United States while working with Blanchard.
What companies has Mackenzie S. worked for?
Mackenzie S. has worked for Blanchard, Invited, Legoland California Resort, and Fluid Components International.
How can I contact Mackenzie S.?
You can use AeroLeads to view verified contact signals for Mackenzie S. at Blanchard, including work email, phone, and LinkedIn data when available.
What schools did Mackenzie S. attend?
Mackenzie S. holds Multiple Subjects Teaching Credential - Prelimin, Emphasis In Mathematics from California State University San Marcos.
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